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9.7

Spot Score

iubenda - GDPR Compliance Software

iubenda Reviews in June 2026: User Ratings, Pros & Cons

Protect your data and comply with GDPR effortlessly.

4.43

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Starts from $9 / Month, also offers free forever plan

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iubenda Reviews & Ratings

4.43

Very Good

Based on 170 ratings & 170 reviews

Rating Distribution

Excellent

(139)

Very Good

(6)

Good

(3)

Poor

(4)

Terible

(18)

Spotsaas Editor’s POV

Iubenda has proven to be a standout service, praised for its user-friendly interface and comprehensive features. Customers appreciate the ease of navigation and the quick setup process, emphasizing that you don't need to be a privacy expert to utilize its capabilities effectively. The exceptional customer service also shines through, with numerous mentions of ...Read more

iubenda pros and cons

  • Excellent customer service with comprehensive and helpful responses, making users feel supported and guided.

  • User-friendly and intuitive interface, suitable for individuals without technical expertise.

  • Efficient and quick technical support that offers clear explanations even for non-technical users.

  • Clear and intuitive control panel for managing services, enhancing user experience.

  • Limited pricing transparency, with concerns about potential changes in pricing schedules.

  • Some users find it challenging to integrate policies in multiple languages on their websites.

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Showing 1-10 out of 170

M

Maria

01/15/26

5 out of 5

this is really good for startups!

I'm working for a startup and I'm in charge of their website. I needed to get a cookie banner, terms and conditions and on top also making sure we're accessible. I thought I'd need a lawyer and 2 different tools, but I managed to do all this with iubenda. The onboarding wasn't always as straightforward as I'd have wanted but overall I had a very good experience and really appreciated their customer support team.

T

Tricia

01/14/26

5 out of 5

Excellent service and support

Excellent service and support. They’re always on top of compliance and regulatory changes and make sure our website policies are up to date. Highly recommend.

JE

Jess Erthal

01/14/26

5 out of 5

Iubenda is the way to go

Iubenda has been a fantastic addition to our tech stack. We use this tool for privacy and cookie policy, cookie solution, data subjects rights management and more. From Day 1 - Andrew has been the most helpful and most responsive person to work with and has made using this product easy and enjoyable.

AM

Andrea Maria

01/05/26

5 out of 5

great customer support team

great customer support team, also much cheaper and reliable than other providers.

AF

Antonio Fratimo

12/30/25

5 out of 5

I've used iubenda for a Lovable site

I used iubenda to create a cookie banner for a website I built with Lovable. The setup was quick, it scanned my site automatically, and it helped me generate both the terms and the privacy doc. Definitely recommended.

L

Laurie

12/23/25

5 out of 5

Help is greater

Help is greater

C

Celine

06/30/25

5 out of 5

Easy to use, great customer support when needed

I used iubenda for years and it was also easy to use. Today, I ran into a technical issue and contacted customer support. Angel, the rep I spoke to, was incredibly helpful, escalated to their internal team to resolve things quickly, and stayed with me through multiple logouts where I had to restart the chat.

PC

Peter Clark

06/09/25

5 out of 5

billing

fast and efficient response to my issue

S

Stefania

05/21/25

5 out of 5

Good customer service

I had a technical problem installing Iubenda on a website, I was assisted by customer service and Gioele solved the problem and was very kind and helpful!

E

Elena

07/09/24

5 out of 5

La cortesia

La cortesia, la professionalità. Non è facile colloquiare con all center di app e portali, qui mi son sentita tutelata e ben guidata.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].