IT Glue Reviews in June 2025: User Ratings, Pros & Cons

"IT Glue helps consolidate a lot of our data"

What do you like best about IT Glue? The biggest value we have gotten out of IT Glue is gathering all of our documentation, vendor contacts, assets and passwords into one platform. We no longer have to scour multiple network share folders to find support documentation on a particular application or send out a message to the team about who has the contact info for XYZ vendor. We have also seen a reduction in our budget spending by eliminating the need for a separate asset management tool, ...

"Great improvement to our IT Documentation"

What do you like best about IT Glue? The automation of importing our hardware and software. Documentation stays up to date on its own. What do you dislike about IT Glue?

"It Glue Review"

What do you like best about IT Glue? How easy it is to find documentation with standards and linking What do you dislike about IT Glue?

"Info Tech (IT) Documentation for MSPs"

What do you like best about IT Glue? IT Glue is extremely organized stratifying different fields by client, satellite sites, network, hardwork, peripheral devices, with links and attachment capabilities.

"This documentation manager's API doesn't allow the retrieval of documents."

What do you like best about IT Glue? The idea. That's it anymore, just the idea of a documentation manager. What do you dislike about IT Glue?

"Invaluable documentation platform"

What do you like best about IT Glue? It allows me to keep all client and internal documentation in a logical and efficient format that's easy to search through. What do you dislike about IT Glue?

"Documentation and so much more"

What do you like best about IT Glue? I love the secure storage of vital information on our systems. What do you dislike about IT Glue?

"We love ITGlue"

What do you like best about IT Glue? We are not an MSP, but IT Glue has provided us with a central repository of our critical documentation for systems and software. The customization of flexible assets is just what we needed to consolidate different information from many different sources. We use custom checklists for onboarding and offboarding our users and the ability to relate information is very useful. The audit logs are a big help to keep us on track, We love the product and highly ...

"IT Glue is The Documentation Tool!"

What do you like best about IT Glue? IT Glue is The market-leading web-based tool for standardised and centralised documentation. Their development of new features and improvements of existing, the ease of documenting, training, searching, and the deceptive simplicity of it all makes IT Glue a must-have, and irreplaceable, in your organisation. As for the company itself, their knowledge base is great, the support team are fantastic, and they make an incredible effort to be transparent and ...

"Everything in One Place!"

What do you like best about IT Glue? Thoroughness of ability to add and save all data needed to support each client in one place! What do you dislike about IT Glue?