IT Glue Reviews in June 2026: User Ratings, Pros & Cons
Streamline IT documentation with powerful integrations and secure access.
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Starts from $29 / User / Month
IT Glue Reviews & Ratings
Spotsaas Editor’s POV
IT Glue is a comprehensive IT documentation management platform that enhances team collaboration and efficiency. Its integration capabilities and real-time access to documents make it a valuable tool for IT teams.Read more
IT Glue pros and cons
Maximizes team efficiency
Real-time document access
Supports numerous integrations
Immutable audit trail
May require setup time
Learning curve for new users
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Showing 171-180 out of 284
DM
David M
03/15/23
"Transforming service desk."
What do you like best about IT Glue? Getting client information out of technicians heads used to be a problem. With IT Glue we are finding much higher compliance with recording all client information
SH
Stephen H
03/15/23
"IT Glue Customer Documentation Mangement"
What do you like best about IT Glue? An amazing tool for organizing all the information about your clients, from devices to passwords. It makes it easy to have up-to-date documentation whenever you need it.
BT
Binder T
03/15/23
"Knowledagable"
What do you like best about IT Glue? Useful tool. I use it for connectwise manage. The uptime is increased and with no issues What do you dislike about IT Glue?
AA
Anastasiya A
03/15/23
"Ease of article changes"
What do you like best about IT Glue? I am able to customize my articles and provide access to the appropriate Service Desk techs to make sure they have the information that they need to answer questions rather than escalating to networks or applications department.
DD
David D
03/15/23
"IT Glue is an excellent and secure documentation platform."
What do you like best about IT Glue? IT Glue integrates with most of our most critical MSP-focused tools and platforms. The information is securely stored, and the platform is regularly updated.
JD
James D
03/15/23
"The best thing in IT. Seriously."
What do you like best about IT Glue? It's the best place to keep all your documentation for your MSP clients, or, if you're a corporate IT Department, your corporate IT documentation. With core assets (think switches, routers, computers) and Flexible assets (think Printers, server shares, etc.) that can be customized and synchronized with many different RMM and PSA platforms, IT Glue is an absolute force of nature.
AC
Andy C
03/15/23
"One of my favorite products"
What do you like best about IT Glue? Central capture of a range of different IT resources What do you dislike about IT Glue?
JS
Jesse S
03/15/23
"Very Informative"
What do you like best about IT Glue? Clear visible documentation useful tools
MR
Melvin R
03/15/23
"Critical Core Tool for Business"
What do you like best about IT Glue? The ability to document work/passwords in a single space for all to access. It also provides an accountability piece as we can see who has accessed materials. Extremely vital to our day to day work.
MG
Mervyn G
03/15/23
"Very Likely"
What do you like best about IT Glue? Easy access to all passwords and documentation. We used sharepoint at the time, and our information was everywhere. What do you dislike about IT Glue?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].