spotsaas-logo
Get Listed
Invoca - Inbound Call Tracking Software

Invoca Reviews in May 2025: User Ratings, Pros & Cons

Boost revenue with real-time call insights.

4.3

Add to compare

Invoca offers custom pricing plan

Request a Quote

Invoca Reviews & Ratings

4.3

Very Good

Based on 1674 ratings & 254 reviews

Rating Distribution

Excellent

(187)

Very Good

(60)

Good

(6)

Poor

(1)

Terible

(0)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 81-90 out of 254

JM

Jodi M

10/19/20

4.5 out of 5

Intelligent Insights for Intelligent Customer Marketing Trends

What do you like best? Their accurate and timely marketing measurement, along with the ability to receive online-to-offline analytics in micro-levels helps us really evaluate digital campaigns outside of usual metrics. What do you dislike? Because of the ability to get granular, data points and setups, can be a bit overwhelming, but the Invoca team is always on hand to paint broad strokes around their analytics, and provide strategic management on accounts. What problems are you ...

Read more

EO

Eddie O

10/19/20

5 out of 5

using invoice for our data tracking

What do you like best? it's very simple to use, works perfectly and we get huge amounts of data and be able to optimize our performances better What do you dislike? integration costs money i really loved if it will be one time for all Recommendations to others considering the product: you won't regret it What problems are you solving with the product? What benefits have you realized? data tracking user issues and more

NS

Nanlu S

10/19/20

5 out of 5

Innovative technology with great client services

What do you like best? Tracking technology that's easy to use and implement with great support. They continue to update their existing technology with quality-of-life improvements and also coming out with cutting edge analytic products such as machine learning. What do you dislike? Nothing I dislike about Invoca so far, their platform is very intuitive, and any questions I have gets answered promptly. What problems are you solving with the product? What benefits have you ...

Read more

LW

Lainy W

10/19/20

4 out of 5

Invoca is Great!

What do you like best? It's a one stop shop for tracking where my calls are coming from, call listening, customer insights, etc. What do you dislike? Reports don't save in same area all the time. What problems are you solving with the product? What benefits have you realized? It's much easier for me now to relay real time results from my marketing campaigns vs. having to wait months like before Invoca.

JD

Jigna D

10/19/20

3.5 out of 5

Invoca Call attribution tool

What do you like best? Its very userfriendly tool and integrates seemlessly with other tools What do you dislike? The signal integration API needs to be improved. there are lot of data accuraxy issues with their signal API functionality. What problems are you solving with the product? What benefits have you realized? Call center attribution. It tells us the media that drove the call at a much granular level.

O

Oswaldo

10/17/20

5 out of 5

Helps us better understand patients and boost profit

PROS & CONS What are the best aspects of this product? This platform helps us better understand the experiences of each patient when having our services. It also lets us analyze the engagements of each person to our marketing campaigns, and how it affects the rate of our profit. What aspects are problematic or could work better? Invoca helps us a lot in essential ways. We have no problems or complaints about its functions and features. What specific problems in your company were solved ...

Read more

B

Brigitte

10/14/20

5 out of 5

Helpful and professional customer support

PROS & CONS What are the best aspects of this product? Invoca is a robust call tracking tool that allows us to efficiently link calls to cookie IDs and sessions. This is very valuable in grabbing accurate attributions these days. Not to mention that Invoca has a great customer support team with friendly staff. And all of them are professional in providing help to us from the start. What aspects are problematic or could work better? I have some false expectations with how it works with ...

Read more

M

Myra

10/11/20

4 out of 5

Terrific platform for call tracking

PROS & CONS What are the best aspects of this product? Data that we can grab from Invoca is complete and highly detailed, and we can easily view such information clearly on the platform. It lets us easily generate new numbers too, then we can use them immediately afterward. What aspects are problematic or could work better? Invoca should improve the process of updating marketing information. We are having too many difficulties that we often need to pass such sensitive data to the ...

Read more

W

Wilber

09/21/20

4 out of 5

Convenient but superb call tracking tool

PROS & CONS What are the best aspects of this product? User experience is very wonderful with Invoca because it carries easy to use but helpful features. Its campaign features, for example, lets you route calls according to your demands. The reports are very flexible and customizable too. Other handy functions include the use of else feature, stacking of campaigns, personalizing call routing, and payouts for each publisher among others. And if ever you encounter some issues while using ...

Read more

H

Hellen

09/14/20

5 out of 5

Invoca is surely outstanding

PROS & CONS What are the best aspects of this product? We can have a very clear view of all our offline and online channel credits with the use of Invoca. The platform also noticeably scales as time passes by, especially that it receives new and improved plugins for better performance. What aspects are problematic or could work better? This is not really an actual problem with Invoca but with our operations. We can’t get legal approval for the calls that we record. Solving such an issue ...

Read more