Invoca Reviews in July 2026: User Ratings, Pros & Cons

Invoca - Call Management Software Made Easy

What do you like best? The product is easy to use, and also easy to troubleshoot. The customer support is responsive and more then happy to help you with any problem you have. Invoca has great reporting tools and helps you manage and track all of your campaigns. I help manage and keep track of over 1000 different campaigns and the platform makes that management simple. The data that you pull from the export is great and pulling Pivot Table and Graphs in excel make for great reports to ...

A Major Driver of Magnitude Digital's Growth

What do you like best? Clear, understandable levels of management and transparency for advertiser clients and publishers What do you dislike? Invoca call treatments for IVR prompts are too robotic requiring us to obtain professional recordings elsewhere What problems are you solving with the product? What benefits have you realized? We needed an impartial and turnkey solution to maintain lines of division between publishers and advertisers all the while providing a platform to ...

Great Asset

What do you like best? Lovely interphase and very user friendly. Love being able to quickly check how many calls are coming in. Always able to track a new marketing piece if needed. What do you dislike? Would like to have more customization. It would be awesome to make this more in brand. Recommendations to others considering the product: Great for tracking a bunch of different types of advertisement. And getting the truest raw data straight from the client is awesome. What ...

Using Invoca

What do you like best? Invoca allows even beginner users to be able to navigate the site with ease. What do you dislike? One flaw of Invoca is the inability to delete unnecessary or old campaigns. What problems are you solving with the product? What benefits have you realized? We are able to track hundreds of campaigns and progress through the use of Invoca.

Invoca for Call tracking

What do you like best? It is easy to add and remove campaigns. The pricing is very fair and competitive. I find the support that I need when I need it. What do you dislike? I wish that I could link my MCC account to my dashboard for my google ads. Other than that, I do really like the product. What problems are you solving with the product? What benefits have you realized? Ease of use & easy phone tracking for marketing efforts.

Search Specialist

What do you like best? I like the ability to view real time call data and have access to these device specific call data. What do you dislike? How difficult is it to create bulk reporting or bulk changes. The searching capabilities are also very poor and shows broad matches to campaigns that I've filtered for, Recommendations to others considering the product: Being able to do bulk uploads of campaigns instead of sending a list of campaigns and phone numbers to invoca. At the ...

Track and Optimize your Calls

What do you like best? Invoca solves a problem we've had for awhile. Being able to track calls our sales teams make to campaigns our marketing team creates. It's easily integrated into Salesforce and easy to get up and running. What do you dislike? The navigation of the product can be improved, UI enhancements. What problems are you solving with the product? What benefits have you realized? Call tracking for attribution and campaign alignment with other marketing channels.

Great Product backed by an even better team

What do you like best? Invoca is a solid product that provides a service like a dial tone. The reporting we get is an extremely important piece in connecting our online advertising spend to phone calls into our call center. With this tool we're able to easily optimize our campaigns to drive calls and revenue. The team is what really stands out at Invoca. Our customer success rep is fantastic and is always on top of any requests we have. Additionally their product team is very sensitive ...

Great tool. Easy to use

What do you like best? I appreciate how quickly and easy it is for us to set up campaigns and manage them in the workspace. What do you dislike? We have had excellent results using Invoca and I don't have anything to add. What problems are you solving with the product? What benefits have you realized? We utilize Invoca to quickly leverage our inbound call center team to deliver promotions. We have developed means of having voice-only offers for products that are best sold by our ...

Invoca is a fantastic for call tracking and intelligence

What do you like best? The insights that I am able to glean from using Invoca are invaluable. If that's not enough, Invoca makes tracking and measuring easy, setting me up for success in my marketing endeavors. What do you dislike? It isn't cheap... Who wouldn't want ot save some money and see lower pricing? Recommendations to others considering the product: I would recommend anyone looking for a powerful tool for call tracking and analytics to consider Invoca. What problems ...