Invoca Reviews in July 2026: User Ratings, Pros & Cons

Easy to use call tracking system.

What do you like best? I like that its simple to set up buyers, campaigns, and simple to track the campaigns successes day by day. I think that reports are easy to export and are quickly made available as well. I also like the syndicated campaign feature where we are able to quickly set up campaigns with other Invoca users just by entering their number. I also would love to give a shoutout to the rep that helped us with getting set up, Chaly. She is really cool and easy to talk to and I ...

Sarah's Review

What do you like best? I really like that Invoca has been helpful in helping us find out which campaigns our calls are sourcing from so I can optimize our paid search campaigns. What do you dislike? A tad difficult getting everything integrated. Recommendations to others considering the product: Make sure you are using a CRM like SalesForce. It makes the integration and getting sales data much easier! What problems are you solving with the product? What benefits have you ...

Best platform out there for Pay per Call affiliate programs!

What do you like best? Invoca is a great platform for managing affiliate programs, finding and maintaining strong affiliate networks, and delivering profitable pay per call campaigns. The support staff is wonderful and always willing to go out of their way to help you become more successful. What do you dislike? I wish it was easier to manage call flow by time of day. Other than that, the platform is a slam dunk. Recommendations to others considering the product: Invoca offers a ...

Invoca - One of the easiest migrations

What do you like best? The customization options for buyers, channels and bundles and affiliates. Also the use of promo numbers to create a hierarchy for phone number trees. The reporting options are also easy to use and simple to send to clients and affiliates. Invoca helps the modern marketer optimize for the most important step in the customer journey. What do you dislike? Removing buyers from round robin campaigns. The current billing model and cost for overage minutes. The overage ...

Great addition to maximize call conversions

What do you like best? The ability to use scripts or keywords to identify potential conversion opportunities missed... Simply integration with five9 and implementation time was less than two weeks. What do you dislike? Nothing at this point - early on, launched on last 6 months... Recommendations to others considering the product: Integration with current contact center software, ability to have full 360 views of marketing efforts (Google PPC, SEO, etc) What problems are you ...

Great platform for call tracking and campaign management

What do you like best? The Invoca platform has allowed us to easily track and monitor the success of our network on a campaign basis. The reporting and access to call details is quick and easy, which allows us to hunt down any issues with ease. What do you dislike? As all campaigns are different, I wish that the system would allow you to treat them this way as well. We have issues with warm transfer campaigns due to the key prompt that is required on the inbound leg. Additionally, ...

Great call platform, could use some more customizing

What do you like best? The ease of use within the platform. Super simple to setup campaigns, pull reports, and see call information. Dynamic numbers are also a huge addition for our customers. What do you dislike? Invoca does not connect to Google AdWords MCC accounts, and unfortunately, this was not communicated to us before we purchased the product. Invoca is so powerful, but this would be a great addition. What problems are you solving with the product? What benefits have you ...

Insights at Every Level

What do you like best? The flexibility of the Invoca platform allows us to tailor our reporting needs for employees at all levels. From specialists to VP's everyone has a dashboard associated with their login that allows them to see only what is most relevant to them. What do you dislike? Due to constantly changing call volumes it's difficult for us to estimate how many phone calls we need to center our contract around. Although that has been a little difficult, the Invoca team has ...

Secret to inbound success

What do you like best? Phone call tracking has always been a dark spot in the overall marketing picture. We no longer have to rely on sales reps to determine where a phone call came from and the level of intelligence Invoca provides is incredible. What do you dislike? Implementation with a partner can be tricky. Choose your partners wisely! Recommendations to others considering the product: Do your homework on how the integration with Salesforce.com will work and how you plan to ...

Great Provider

What do you like best? Invoca has cutting edge technology and they're helping us move forward in improving our digital marketing capabilities. The platform is easy to use and Invoca is consistently releasing improvements and additional functionality based on what clients are asking for. Best of all the Invoca team is exceptionally dedicated to their work, very good at what they do and willing to go above and beyond to help their clients. What do you dislike? Javascript had to be ...