Invoca Reviews in May 2025: User Ratings, Pros & Cons

Setting up and managing many campaigns

What do you like best? Easy to listen to calls and see all details related to the calls so you know exactly the status of each call. What do you dislike? Can be more customizable to your company. Rather than having to go to many different places to set up a campaign can be all in one location. We set up a campaign and then add them to bundles. It would be nice when setting up the call campaign itself, there is a question in there that asks what bundles we would like to add the ...

Excellent

What do you like best? Invoca makes statusing prospect calls is a breeze What do you dislike? I dislike that there is no way to set a date when you want a number to end. What problems are you solving with the product? What benefits have you realized? We have been able to use signal AI to status our calls into a variety of buckets. This has helped with tracking sales cycles.

Excellent call tracking platform

What do you like best? The ability to set up campaigns to send calls to multiple advertisers is of great benefit to our agency. Having the ability to adjust pricing, time durations, and targeting within bundles and campaigns makes our business far more efficient than it would with another platform. What do you dislike? Would LOVE to be able to use a mobile app. The current website isn't responsive. What problems are you solving with the product? What benefits have you realized? ...

Essential to the call side of our business

What do you like best? A great way to track call customers for our products. Easy to use and helpful reporting. The integration capabilities have been essential to tracking and communicating with our own internal platform. What do you dislike? Some of the navigation and a few missing features but overall the best product of its kind on the market Recommendations to others considering the product: I highly recommend. Their support and account staff are always available to assist ...

Great Tracking

What do you like best? I like the ease-of-use in setting up campaigns. It's easy to do, only really takes a minute or two, and you're ready to start promoting and tracking! What do you dislike? There's not much to complain about. Improvements are being made seemingly every other week - I'm enjoying watching the evolution of this product. Recommendations to others considering the product: Start using this product! What problems are you solving with the product? What benefits have ...

Even A Newbie Can Use Invoca

What do you like best? I really like the campaign set up process. It's simple and straightforward. As someone who had never used a call tracking platform before, I was comfortable using Invoca after a couple of weeks. What do you dislike? I dislike the process of having publishers apply to new campaigns, and then having to change the campaign viewer settings. That part does get a little confusing. What problems are you solving with the product? What benefits have you realized? ...

You get what you pay for.

What do you like best? Ease of use, customer support, and options to syndicate What do you dislike? The systems wont turn off campaigns that reach cap Billing can be confusing Recommendations to others considering the product: Its more expensive than some of its competitors, but you get what you pay for. What problems are you solving with the product? What benefits have you realized? Once stop shop for, affiliate and advertiser management, robust real time tracking and ...

Reliable Results

What do you like best? The Adwords integration and Phrase Spotting feature that allows us to count leads in Adwords automatically and only if it actually became a lead. What do you dislike? There is no integration with Bing Ads and the Facebook Integration only indicates if a call took place (not something I care about as a lead gen marketer). Facebook integration, like Adwords, should include sending offline conversions if they qualify as determined by Phrase Spotting. What problems ...

Invoca Review - Optimizing Lead Generation

What do you like best? The AdWords conversion integration is a huge parts of helping me optimize paid search. AI signals are giving us insights in creating new conversion actions & creating a better user experience. Call listening has given us insight into customer's needs. Dashboard reporting has freed up our reporting workload and better communicate with our internal business partners. What do you dislike? no Bing Ads conversion integration currently Recommendations to others ...

Invoca is the next generation of call tracking

What do you like best? Invoca has cutting edge technology in the call tracking industry. Signal AI Technology has amazing capabilities to help us obtain the information we need to track our KPIs to calculate return on investment by channel per account. We also are able to help coach based on the models. The staff at Invoca has been really helpful to work with and they have always been open to learning about specific use cases to help strengthen the platform and model. What do you ...