Invoca Reviews in May 2025: User Ratings, Pros & Cons

Invcoa, a great solution for my agency

What do you like best? I like that the Invoca platform is well put togeather. There is a clear data stucture from network to profile to campaign to promo numbers that allows our team to accurately track and measure all calls generated for our clients. The platforms base it great, so its features "just work" regardless of how many campaigns or how little we need ot setup. Process is clear, setup is simple and repeatable, and if we ever run into issues, Invoca's support team is there for ...

Great tool, easy to use!

What do you like best? The system is very user friendly. The child campaign/bundled campaign feature makes a lot of sense, and allows you to easily visualize how you want your calls routed. The ability to customize call routing and payouts by publisher, utilize the "else" feature, and effectively stack campaigns for routing makes the system overall very easy to use. Reporting is straight forward, and the cs team is always there to help out if you're ever stuck anywhere. What do you ...

Invoca call platform review

What do you like best? I have 360 view of all of my call campaigns in a single view with in-depth attribution tracking. Invoca continues to listen as we ask for additional features and API's with other software we use today. Having that holistic vie of a campaign is so important in measuring performance. What do you dislike? Mobile version to trends would be great Recommendations to others considering the product: yes makes tracking your campaigns much easier What problems ...

Great Call Tracking

What do you like best? I love how granular we can see data and how quickly new call tracking numbers work as soon as they're created. What do you dislike? I wish it were easier to make updates to marketing data and we didn't have to submit everything to support to do it for us. I also wish we could create numbers in bulk. We have had to create 800+ numbers in one sitting and it takes multiple people hours and hours of their tim. What problems are you solving with the product? What ...

Outstanding Call Tracking system

What do you like best? Invoca enables our team to set up unique local and toll free phone number for each and every marketing campaign. We can use local number of geographically targeted regional campaigns and toll free number for broad based campaign. the execution is outstanding. All of the numbers are then reported on so that we can see the phone call in element and how it contributes to the performance of the campaign. It is also easy to add additional numbers and retire numbers ...

Invoca has been Awesome

What do you like best? The insight into our Online to Offline channels attribution as well as how the product is always evolving and introducing new integrations that improve the capabilities. What do you dislike? There really isn't much I dislike about it. I guess the fact that internally our company has been unable to get call recordings legally approved. It's tough to miss out on that and all of the additional things we would be able to do if that were enabled. Recommendations ...

Great product, awesome support

What do you like best? The ability to track offline calls. The product is very customizable (tags, signals, etc.), and the support team is awesome. What do you dislike? Lesser support outside of North America. Recommendations to others considering the product: Plan ahead about all the signal names and parameters it will go a long way. What problems are you solving with the product? What benefits have you realized? Being able to report actual revenue from calls and ...

Great product but needs modern updates.

What do you like best? The interface is the best. Customizing the backend is the best. A lot of good features. What do you dislike? I like every single customer service rep but reaching out to [email protected] is not always answered. Tough when I need answers right away. There should be a live support chat in my opinion. Relying on getting things done in a timely fashion through email is not ideal. Recommendations to others considering the product: Know that its still the ...

Forward thinking dynamic call tracking platform - Invoca is the future

What do you like best? Invoca's platform is easy to use and has a very friendly UI design. With a variety of integrations and reporting options, the platform is easily customization to meet any business need, particularly any business driven by performance marketing. The company is always on the cutting-edge of new technological developments, and their Signal AI technology is a true game changer. The team itself is very driven by providing value to their clients, and everyone has been a ...

Advanced Call Routing Platform helps scale your business.

What do you like best? Invoca's real time call tracking analytics allows our company to analyze, in real time, the performance of our marketing campaigns at a very granular level. This real time data allows our team to make quick decisions on campaign changes, partner performance, data performance, and more. With the help of Invoca's incredible support team, we have been able to scale our Invoca platform over 4,000% in two years. What do you dislike? The one item that our team would ...