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8.3

Spot Score

InStream - CRM Software

InStream Reviews in May 2025: User Ratings, Pros & Cons

Streamlining customer interactions for better sales.

4.3

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InStream Reviews & Ratings

4.3

Very Good

Based on 131 ratings & 136 reviews

Rating Distribution

Excellent

(69)

Very Good

(59)

Good

(7)

Poor

(0)

Terible

(1)

Expert's Review

InStream has established itself as a robust and user-friendly CRM solution tailored for small to medium-sized businesses seeking to streamline communication and enhance client relationships. Its intuitive interface, comprehensive contact management tools, and seamless integration with email and social media platforms enable businesses to collect valuable client ...Read more

InStream pros and cons

  • Collects and organizes client data in one place, enabling better tracking and management of client relationships.

  • Intuitive email and communication tracking, making it easier to monitor interactions and build stronger customer connections.

  • Customizable platform with features like personalized lists tailored to business-specific needs.

  • Effective for creating and managing marketing campaigns, improving lead conversion rates and overall sales.

  • Initial learning curve due to the non-intuitive interface for beginners, requiring time and effort to master all functions.

  • Limited features in the free version, restricting the ability to test advanced capabilities before committing to paid plans.

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Showing 71-80 out of 136

02/23/19

4.5 out of 5

Simplicity in an effective CRM system

What do you like best? What I like about InStream is its simplicity and innovation in its platform. With the customer segmentation system I can have a better vision of the whole system, to fully handle each communication process with each of our clients and thus develop better interpersonal relationships, such as business alliances. What do you dislike? The CRM system is undoubtedly the best to perform any sales and marketing management. But when you arrive at the beginning it is ...

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02/22/19

4 out of 5

InStream is a good app!

What do you like best? Instream is an awesome app that helps you to strengthen business relations not only with your frequent/ potential customers but also with people it is important for you to remain in a good contact. The biggest advantage for me is that you can create your own lists without much effort, so that the platform become personalized for your specific needs. What do you dislike? I don't like itI really can feel that they really care about their customers Recommendations ...

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02/16/19

5 out of 5

great software, totally recommend

What do you like best? I like how the software that I am reviewing is completely and totally dependable. Highly recommend What do you dislike? There is nothing I can say that would make me dislike this product. Recommendations to others considering the product I would highly recommend this product, in stream is fast and easy to use. What business problems are you solving with the product? What benefits have you realized? Instream has caused a faster production time. I have ...

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02/11/19

4.5 out of 5

Communication with Those Around You

What do you like best? The ease of how simple it is to work with this program. What do you dislike? It would be great if they can offer more services aside from client and risk management What business problems are you solving with the product? What benefits have you realized? Collecting important information.

02/07/19

5 out of 5

Great service

What do you like best? I like how the software Gets the job done . What do you dislike? Honestly something I dislike is the pricing. It’s reasonable but not cheap Recommendations to others considering the product Na What business problems are you solving with the product? What benefits have you realized? Trying to reach out and actually pull it in all together

02/07/19

5 out of 5

Awesome for my needs

What do you like best? This software helps me gather relevant data from my clients so I can match them with the right investments. Also keeps notes on communication history. What do you dislike? It’s a great software but definitely has very basic features. What business problems are you solving with the product? What benefits have you realized? Was looking for a way to match clients with investments in a ever changing market. Awesome product.

02/05/19

5 out of 5

My experience with Instream

What do you like best? The different ways of reaching and interacting with customers What do you dislike? The Amount of time verifying and setting up accounts What business problems are you solving with the product? What benefits have you realized? It is solving the problems of reaching out and contacting a specific demographic consumer

01/31/19

4.5 out of 5

exalt softward

What do you like best? The ease of use and various integrations are some of it's strongest features. We had no issues getting it plugged into our CRM and Accounting software packages. What do you dislike? Any issues we havepurely minor issues like adding other shipping companies to the list in the procurement tracking model. There are workarounds to still provide tracking for LTL and regional freight couriers, but it would be nice to be able to have the ability to track all of the ...

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01/25/19

5 out of 5

My opinion on this site

What do you like best? It shows everything clear and easy . understandable. What do you dislike? Needs more of a pop. Eye catcher. And more information Recommendations to others considering the product Yes use this itam What business problems are you solving with the product? What benefits have you realized? Capability and we have been helped so much and staf is understanding and kind.

01/04/19

4 out of 5

Great CRM Software

What do you like best? This software helps me gather relevant data from my clients so I can match them with the right investments. What do you dislike? It takes time to really understand the nook and cranny of Instream. Requires a lot of patience as Instream isn't the most intuitive CRM out there. What business problems are you solving with the product? What benefits have you realized? It enables me to collect important information about our customers by helping my team ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].