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8.3

SpotScore

InStream - CRM Software

InStream Reviews in September 2026: User Ratings, Pros & Cons

Streamlining customer interactions for better sales.

4.29

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InStream Reviews & Ratings

4.29

Very Good

Based on 135 ratings & 136 reviews

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Rating Distribution

Excellent

(69)

Very Good

(59)

Good

(7)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

InStream has established itself as a robust and user-friendly CRM solution tailored for small to medium-sized businesses seeking to streamline communication and enhance client relationships. Its intuitive interface, comprehensive contact management tools, and seamless integration with email and social media platforms enable businesses to collect valuable client ...Read more

InStream pros and cons

  • Centralizes client data for tracking and managing customer relationships.

  • Email and communication tracking makes it easy to monitor interactions and build customer connections.

  • Lists and fields can be customized to match business-specific needs.

  • Supports marketing campaigns that improve lead conversion rates and sales outcomes.

  • Non-intuitive interface for beginners creates a learning curve before users can use all functions.

  • Free version has limited features, making it hard to evaluate advanced capabilities before paying.

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Showing 131-136 out of 136

A

Anonymous

11/18/16

4.5 out of 5

Great tool

What do you like best? Instream focuses on communication and I have a great view at all of our sales processes in one place. What do you dislike? The more you have, the more you want - I am waiting for new features they are about to release soon. What business problems are you solving with the product? What benefits have you realized? I need to control our sales team and my own sales processes. I can see whole communication with our clients as well.

A

Anonymous

11/17/16

5 out of 5

Best CRM ever

What do you like best? Very intuitive in use for new users (like myself What do you dislike? No such thing it's perfect for our company What business problems are you solving with the product? What benefits have you realized? It helped me to put all the tasks in on place and clear my calendar. Also communication in our team is much better now using InStream.

A

Anonymous

11/17/16

4.5 out of 5

I've been using it for couple of months

What do you like best? It has a better approach working with my business contacts - more oriented on a long term and sustainable relations. What do you dislike? some bugs in the early version of the software, a bit irritating but they update fast What business problems are you solving with the product? What benefits have you realized? Keeping in touch with people and tracking my network

A

Anonymous

11/17/16

5 out of 5

CRM with best

What do you like best? They are always online, and they know their own product. It`s important - they can help quickly! What do you dislike? I don`t see any.. It`s startup - so real time changes are natural.. So if must write 40 characters - i do that now.. What business problems are you solving with the product? What benefits have you realized? I can to see with customers are promising to payment.

A

Anonymous

11/08/16

5 out of 5

InStream helps

What do you like best? I like the relation lists. It is just awesome that I can gather my contacts on different lists - they are like folders on my pc. What do you dislike? I really would need an integration with slack. Recommendations to others considering the product It was easy to setup. I think is perfect for small teams. What business problems are you solving with the product? What benefits have you realized? I have better control of my team and also do not have a problem ...

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A

Anonymous

11/08/16

5 out of 5

Instream is awesome

What do you like best? I really enjoy integration with LinkedIn and pipe view What do you dislike? I cannot generate reports for particular period of time Recommendations to others considering the product it is easy to use and they have really good support What business problems are you solving with the product? What benefits have you realized? I have better communication with my team plus notifications help me to stay on the top of all my tasks

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].