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8.3

Spot Score

InStream - CRM Software

InStream Reviews in May 2025: User Ratings, Pros & Cons

Streamlining customer interactions for better sales.

4.3

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InStream Reviews & Ratings

4.3

Very Good

Based on 131 ratings & 136 reviews

Rating Distribution

Excellent

(69)

Very Good

(59)

Good

(7)

Poor

(0)

Terible

(1)

Expert's Review

InStream has established itself as a robust and user-friendly CRM solution tailored for small to medium-sized businesses seeking to streamline communication and enhance client relationships. Its intuitive interface, comprehensive contact management tools, and seamless integration with email and social media platforms enable businesses to collect valuable client ...Read more

InStream pros and cons

  • Collects and organizes client data in one place, enabling better tracking and management of client relationships.

  • Intuitive email and communication tracking, making it easier to monitor interactions and build stronger customer connections.

  • Customizable platform with features like personalized lists tailored to business-specific needs.

  • Effective for creating and managing marketing campaigns, improving lead conversion rates and overall sales.

  • Initial learning curve due to the non-intuitive interface for beginners, requiring time and effort to master all functions.

  • Limited features in the free version, restricting the ability to test advanced capabilities before committing to paid plans.

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Showing 101-110 out of 136

06/20/18

2.5 out of 5

Review for instream

What do you like best? The thing I like best is that it's easy to use and it's one of the best programs my place of employment has used What do you dislike? Some times I get locked out of my account when it's not working What business problems are you solving with the product? What benefits have you realized? It is easy to use and helps us stay organized.

06/02/18

4.5 out of 5

Software for effective communication based on CRM.

What do you like best? I have recently used the basic version of instream which I find excellent since it is a customer relationship management software that effectively integrates commercial management, marketing and customer service. I find it visually appealing to use a grid view to see what happens to my potential clients immediately. InStream allows you to unify external applications so that they work together facilitating the users' commercial relationships. What do you dislike? ...

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05/18/18

3.5 out of 5

Keeps my guys on track

What do you like best? I like this program to keep our schedule on time and well maintained throughout the day What do you dislike? There are times when things you add to your calendar that don’t show up and can screw things up but besides that it’s pretty good What business problems are you solving with the product? What benefits have you realized? I like this program to keep our schedule on time and well maintained throughout the day

05/16/18

4.5 out of 5

Review

What do you like best? I really like that they are an innovative financial planning that is quickly revolutionizing the way advisors deliver advice, and redefining how they manage their practice. What do you dislike? My experience with them was very good, I didn’t have anything that I didn’t like or that made me not recommend the company for other people. What business problems are you solving with the product? What benefits have you realized? They provide me advisors with a simple ...

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04/26/18

4 out of 5

Instream

What do you like best? Instream is very seamless , works very effectively. What do you dislike? Works very effectively but has glitches from time to time What business problems are you solving with the product? What benefits have you realized? Many benefits

04/16/18

3.5 out of 5

Good

What do you like best? Its easy and not difficult to work with. Its effective in all that i do for my work and clients What do you dislike? That sometimes when we need it the most its offline Recommendations to others considering the product I would recommend the program What business problems are you solving with the product? What benefits have you realized? Am helping my colleague with it to solve our clienta problem

02/08/18

2.5 out of 5

Instream

What do you like best? Easy of use, intuitiveness, ability to operate cross platforms What do you dislike? Missing several key components including customization Recommendations to others considering the product Keep looking What business problems are you solving with the product? What benefits have you realized? Abolutely none currently

02/03/18

4 out of 5

Good work tool

What do you like best? It makes the job easier because it collects valuable information about your customers and also manages your business relationships easily, obtaining immediate access to everything you need. He always has his contacts in different lists to keep them in order and also that he has good publicity. What do you dislike? It has very high prices in each country, this does not help the business and that does not ease the productivity of the tools that obtain information ...

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02/01/18

4 out of 5

direct connection with clients

What do you like best? this is a different but innovative program with the clients can organize their information for the time they are going to make a purchase, what more guta is that allows me to have more direct relationships with customers which is a differentiating factor with respect to the competition What do you dislike? for those of us who are making our brand known is a limiting factor that regulates the number of users Recommendations to others considering the product ...

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01/31/18

3.5 out of 5

Different but convenient

What do you like best? Different but convenient. Very useful program What do you dislike? I had to learn how to use it first but once I did it was fine What business problems are you solving with the product? What benefits have you realized? Convenience

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].