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Instacart - New SaaS Software

Instacart Reviews in July 2026: User Ratings, Pros & Cons

Effortless grocery shopping at your fingertips.

3.7

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Instacart offers custom pricing plan

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Instacart Reviews & Ratings

3.7

Very Good

Based on 23 ratings & 67 reviews

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Rating Distribution

Excellent

(50)

Very Good

(7)

Good

(4)

Poor

(1)

Terrible

(5)

Spotsaas Editor’s POV

Instacart's platform connects consumers with local retailers for same-day grocery delivery. Before shortlisting, verify that your retail location meets Instacart's service area requirements—coverage varies significantly by region, and smaller markets may not be supported. Confirm pricing: Instacart charges retailers a commission (typically 15–30% per order) plus ...Read more

Instacart pros and cons

  • Grocery delivery convenience

  • Flexible work schedule

  • E-commerce solutions for retailers

  • Data analytics tools

  • Limited to grocery shopping

  • Dependent on local retailers

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Showing 51-60 out of 67

RL

Randa L

01/06/22

0 out of 5

"Awful Experience....Run don't walk!"

What do you like best about Instacart? Cutting ties with this company. Nothing I liked about this company. What do you dislike about Instacart?

AU

Anonymous User

07/27/21

3 out of 5

"Grocery delivery service for affordable price "

What do you like best about Instacart? Grocery delivery service itself. Cheaper than spending gas on San Francisco. 2 week free What do you dislike about Instacart?

GM

Gudrun M

10/21/20

4 out of 5

"Get your groceries during work"

What do you like best about Instacart? Instacart gives the possibility to shop your groceries through their app. This is especially nice when you get caught up by work and do not have time to go to the supermarket in person after working hours. Have used it a few times for small to medium sized shopping. It won't replace my weekly household shopping, but it is nice to know that you can get some important stuff in a matter of no time with Instacart.

DY

DOROTHY Y

05/16/20

0 out of 5

"Beware!!! Fraudulent charges, stealing $ from customers"

What do you like best about Instacart? shopper is o.k., if the system is not cheating, it should be a time saver What do you dislike about Instacart?

AU

Anonymous User

04/16/20

0 out of 5

"Not recommended"

What do you like best about Instacart? The convenience at first is what I liked but the recent issue ruined it What do you dislike about Instacart?

CM

Charlie M

04/09/20

0 out of 5

"Instacart is a rip-off that pretends to take your order, fails to deliver and then runs away..."

What do you like best about Instacart? Do not have to leave house to get groceries, if only they delivered... What do you dislike about Instacart?

AU

Anonymous User

09/07/19

3.5 out of 5

"Instacart shopper "

What do you like best about Instacart? Instacart has improved their model to better serve shoppers What do you dislike about Instacart?

DV

Daniel V

02/03/19

4 out of 5

"When you don't have time to shop yourself...Instacart!"

What do you like best about Instacart? The ease and convenience that this site offers, especially with our office not having an on-site office manager or administrative assistance that we could have make trips to the store.

MM

Mark M

01/31/19

3 out of 5

"Instacart Benefits"

What do you like best about Instacart? Easy UI and Customer service are great. Easy to use when publishing to consumers. Easy to collect produce and delivery is on team and really hand when on lunch rushes and when you are overwhelm or understaffed.

AU

Anonymous User

01/31/19

3.5 out of 5

"Best way to get groceries"

What do you like best about Instacart? The ability to place an order from wherever and to receive groceries at home What do you dislike about Instacart?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].