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9.6

Spot Score

Instabug - Bug Tracking Software

Instabug Reviews in May 2025: User Ratings, Pros & Cons

Empower your users, fix bugs faster.

4.2

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Instabug Reviews & Ratings

4.2

Very Good

Based on 304 ratings & 324 reviews

Rating Distribution

Excellent

(199)

Very Good

(104)

Good

(12)

Poor

(5)

Terible

(4)

Expert's Review

Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting capabilities, intuitive interface, and efficient integration with tools like JIRA and Slack. The detailed bug reports, including stack traces, make issue identification and ...Read more

Instabug pros and cons

  • Provides detailed bug reports, including stack traces, making issue identification and resolution faster.

  • Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.

  • Integration with JIRA and Slack for efficient management and communication.

  • Automated repro steps and shake-to-report feature enhance user insights and problem resolution.

  • Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.

  • Account management complexities, leading to accidental charges and challenges in changing settings.

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Showing 81-90 out of 324

05/16/19

4.5 out of 5

Pleased from service provided

What do you like best? The service! They provide one of the best services I've ever experienced as a tech client of a third party company. What do you dislike? The inaccuracy of the data provided in the webpage and reality. When we added Instabug to the app we are working on, the app was way heavier than what Instabug said it would be. What problems are you solving with the product? What benefits have you realized? Bugs in the app we are working on

CI

Consultant in Information Technology and Services

05/16/19

4.5 out of 5

Pleased from service provided

What do you like best? The service! They provide one of the best services I've ever experienced as a tech client of a third party company. What do you dislike? The inaccuracy of the data provided in the webpage and reality. When we added Instabug to the app we are working on, the app was way heavier than what Instabug said it would be. What problems are you solving with the product? What benefits have you realized? Bugs in the app we are working on Response from Maha ...

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JS

Jeff S

04/13/19

5 out of 5

Instabug is great

What do you like best? Best support. All questions at least acknowledged within 30 mins or less, 7 days a week. What do you dislike? Would like a little more customization (such as colors) to fit in more with my app. Recommendations to others considering the product: Don't forget their startup discount. What problems are you solving with the product? What benefits have you realized? Use it for crash reports mainly. The other stuff (such as Surveys) as just icing on the cake. ...

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04/13/19

5 out of 5

Instabug is great

What do you like best? Best support. All questions at least acknowledged within 30 mins or less, 7 days a week. What do you dislike? Would like a little more customization (such as colors to fit in more with my app. Recommendations to others considering the product Don't forget their startup discount. What business problems are you solving with the product? What benefits have you realized? Use it for crash reports mainly. The other stuff (such as Surveys as just icing on the cake.

AI

Administrator in Computer Games

03/07/19

3.5 out of 5

Instabug In-App Surveys are the best offer on Market

What do you like best? Free trial, very friendly support team 🙂 In-App surveys work good. But we haven't use other services yet. What do you dislike? Not very flexible targeting system in In-App surveys. What problems are you solving with the product? What benefits have you realized? In-App Surveys help us to get ideas from our users and validate them. Response from Youssef El-Khorazaty of Instabug edit Hi there, I'm happy our surveys are helping you get ideas from ...

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03/07/19

3.5 out of 5

Instabug In-App Surveys are the best offer on Market

What do you like best? Free trial, very friendly support team 🙂 In-App surveys work good. But we haven't use other services yet. What do you dislike? Not very flexible targeting system in In-App surveys. What business problems are you solving with the product? What benefits have you realized? In-App Surveys help us to get ideas from our users and validate them.

02/21/19

4.5 out of 5

Best third party for Android development

What do you like best? I like feature when QA send me bug video/ picture its very effisien to not use another apps just shake for report What do you dislike? Crash reporting need a time if i compare with firebase crashlitic, instabug need improve speed. Recommendations to others considering the product for reporting BUG this is very good, you can report video and picture directly via your app build. What business problems are you solving with the product? What benefits have you realized? ...

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IA

indra a

02/21/19

4.5 out of 5

Best third party for Android development

What do you like best? I like feature when QA send me bug video/ picture its very effisien to not use another apps just shake for report What do you dislike? Crash reporting need a time if i compare with firebase crashlitic, instabug need improve speed. Recommendations to others considering the product: for reporting BUG this is very good, you can report video and picture directly via your app build. What problems are you solving with the product? What benefits have you ...

Read more

DS

Daichi S

02/15/19

4 out of 5

It helps fix crashes effectively

What do you like best? Easily track the path to the crash. The occurrence feature is really nice because you can literally track what the user did until the crash. What do you dislike? We want a feature that it notifies when the user finished sending a survey so we can take action according to the response. What problems are you solving with the product? What benefits have you realized? High-quality apps without crashes! Response from Youssef El-Khorazaty of Instabug edit ...

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02/15/19

4 out of 5

It helps fix crashes effectively

What do you like best? Easily track the path to the crash. The occurrence feature is really nice because you can literally track what the user did until the crash. What do you dislike? We want a feature that it notifies when the user finished sending a survey so we can take action according to the response. What business problems are you solving with the product? What benefits have you realized? High-quality apps without crashes!