9.6
Spot Score
Empower your users, fix bugs faster.
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Instabug offers custom pricing plan
Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting capabilities, intuitive interface, and efficient integration with tools like JIRA and Slack. The detailed bug reports, including stack traces, make issue identification and ...Read more
Provides detailed bug reports, including stack traces, making issue identification and resolution faster.
Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.
Integration with JIRA and Slack for efficient management and communication.
Automated repro steps and shake-to-report feature enhance user insights and problem resolution.
Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.
Account management complexities, leading to accidental charges and challenges in changing settings.
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TW
Tanner W
07/22/19
A Integral Tool for App Development
What do you like best? Bug reporting and in app chats are integral to having conversations with our customers and help drive forward the quality of the app. Crash logs are great but not every costumer pain point is a crash. Logging helps to identify hard to reproduce bugs by allowing us to set custom logs. What do you dislike? There is nothing to dislike about Instabug, if there is a feature you don't use the SDK is very modular and you most likely can turn it off. What problems ...
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UI
User in Consumer Electronics
07/22/19
Love how easy Instabug has made it to keep in touch with customers
What do you like best? We initially started using Instabug as a bug tracking platform for our beta but customers found it so easy to use we now also use it for in-app support. Really love how easy the system is for everyone to use and how responsive and helpful the folks are at Instabug. What do you dislike? It's hard for me to really complain about the product - but I'd love to see more features geared towards customer service to make this the ultimate one stop shop platform. The team ...
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07/22/19
Love how easy Instabug has made it to keep in touch with customers
What do you like best? We initially started using Instabug as a bug tracking platform for our beta but customers found it so easy to use we now also use it for in-app support. Really love how easy the system is for everyone to use and how responsive and helpful the folks are at Instabug. What do you dislike? It's hard for me to really complain about the product - but I'd love to see more features geared towards customer service to make this the ultimate one stop shop platform. The team ...
Read more
07/22/19
Satisfied with Instabug overall
What do you like best? The ease of use (clean web interface, easy to manuever around, good UX as well as the Slack integration make Instabug enjoyable to use What do you dislike? The inability to put in log statements that show up in the event of a crash make crashes hard to diagnose Recommendations to others considering the product: Use it mainly for the bug reporting and client facing features, bug tracking can be done on a different framework What problems are you solving with the ...
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IC
Internal Consultant in Music
07/22/19
Satisfied with Instabug overall
What do you like best? The ease of use (clean web interface, easy to manuever around, good UX) as well as the Slack integration make Instabug enjoyable to use What do you dislike? The inability to put in log statements that show up in the event of a crash make crashes hard to diagnose Recommendations to others considering the product: Use it mainly for the bug reporting and client facing features, bug tracking can be done on a different framework What problems are you solving ...
Read more
07/22/19
Excellent product for mobile bug reporting and feedback.
What do you like best? Easily integrates with our mobile product and handles all problem reporting and feedback. What do you dislike? Had to use enterprise version to submit to their API (e.g. integrating Web into their bug reporting, etc. What problems are you solving with the product? What benefits have you realized? Users report bugs or give feedback. We then triage and route to cards for development.
07/22/19
A Integral Tool for App Development
What do you like best? Bug reporting and in app chats are integral to having conversations with our customers and help drive forward the quality of the app. Crash logs are great but not every costumer pain point is a crash. Logging helps to identify hard to reproduce bugs by allowing us to set custom logs. What do you dislike? There is nothing to dislike about Instabug, if there is a feature you don't use the SDK is very modular and you most likely can turn it off. What problems are you ...
Read more
07/15/19
An absolute must for mobile
What do you like best? Instabug does a phenomenal job at allowing product managers to sift through feedback in a phenomenally targeted way. I can easily setup sorting and search criteria as well as user selected categories to see the impact of a diverse range different release issues. Bug search and sorting is by far one of the most useful tools of gauging and prioritizing problems to solve for my mobile user-base. What do you dislike? Currently we don't have a way to measure the polarity ...
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SH
Stephen H
07/15/19
An absolute must for mobile
What do you like best? Instabug does a phenomenal job at allowing product managers to sift through feedback in a phenomenally targeted way. I can easily setup sorting and search criteria as well as user selected categories to see the impact of a diverse range different release issues. Bug search and sorting is by far one of the most useful tools of gauging and prioritizing problems to solve for my mobile user-base. What do you dislike? Currently we don't have a way to measure the ...
Read more
07/14/19
Instabug rocks!
What do you like best? Instabug is quite simply the best in-app feedback and bug tracking tool available on the market. We would not be in business right now without Instabug due to fickle nature of our customers. Since adopting Instabug, we've increased our app rating to 4.5 stars and headed off potential catastrophes by detecting and resolving major issues quickly. What do you dislike? The documentation should be updated more frequently. However, I can honestly say that it's always ...
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