9.6
Spot Score
Empower your users, fix bugs faster.
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Instabug offers custom pricing plan
Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting capabilities, intuitive interface, and efficient integration with tools like JIRA and Slack. The detailed bug reports, including stack traces, make issue identification and ...Read more
Provides detailed bug reports, including stack traces, making issue identification and resolution faster.
Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.
Integration with JIRA and Slack for efficient management and communication.
Automated repro steps and shake-to-report feature enhance user insights and problem resolution.
Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.
Account management complexities, leading to accidental charges and challenges in changing settings.
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User in Medical Practice
11/07/17
A useful tool for me and my customers
What do you like best? It´s really easy to send information about bugs and report new issues What do you dislike? Maybe its pricing is a bit costly, prices based on amount of users maybe is not the most suitable for us What problems are you solving with the product? What benefits have you realized? All of our customers send crashes information and also report issues with the "shake" feature
11/07/17
Easy way for users to report bugs and submit feedback
What do you like best? The shake report is a great feature that easily allows customers to submit issues. What do you dislike? I have not used this product enough to have any dislikes. What problems are you solving with the product? What benefits have you realized? Product improvement and feedback
10/31/17
Significantly simplifies our Testing & Debugging process
What do you like best? Integration works right out of the box on native iOS & Android. Our biggest use case is to speed up internal testing and debugging. Instabug provided us with full network logs (goodbye charles!, full console logs, device details and screenshots w/ annotations. This has sped up our process quite a bit. Also, support has always been super prompt (< 2 hours and helpful even on weekends. What do you dislike? We're using Instabug for Unity3D. Unfortunately they don't ...
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10/31/17
Instabug has been a great help in figuring out where the problem is
What do you like best? The user steps feature allows us to easily see the path the user took to generate the bug. Also, the API was easy to install. And, bugs are simple to view and see logs etc. What do you dislike? The bronze pricing is high. but i believe it is fair What business problems are you solving with the product? What benefits have you realized? It helps me to identify where the problems in my app are so that I can quickly fix them and deliver a better experience.
10/29/17
Amazing support, great service
What do you like best? I like their humane support, the speed at which they act when a bug is found, and the way they pay attention to each ticket individually. There were times that we really needed a couple of issues resolved. They were there for us. It feels more like a business partner instead of a service. What do you dislike? Nothing at the moment. I'd really love it if I could also track javascript errors and stack traces on both iOS and Android (which I know they're working ...
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10/25/17
Really good experience.
What do you like best? Screenshot feature is awsome, chat function is awsome. Beta/Live Switch is awsome. What do you dislike? Only one App with Beta/Live support in free tier. 2 Apps with minimum other features would be good for very small startups which built a cross platform app. Second, the ability to only view native crash traces is bad sometimes. Would be cool to see some ReaceNative /JavaScript traces in the future. I love you though <3 What business problems are you solving ...
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10/23/17
The best user in-app feedback tool
What do you like best? Very reliable. So far no hiccup at all. What do you dislike? No that I can think of. Maybe the 'smart shape' feature (updating my finger drawing into a normalized shape is a little bit annoying to me. But it may work for some other people. : What problems are you solving with the product? What benefits have you realized? We use it to get real user feedback and quick QA feedback.
10/23/17
Good working product
What do you like best? Quick customer support. Interaction with my customers. What do you dislike? Can be hard to separate the bugs from the Chat, but you get used to it. What problems are you solving with the product? What benefits have you realized? Interaction with real customers, surprised that it ment so much to them to get online help
10/06/17
magical , powerful and helpful SDK
What do you like best? the shake feature is very helpful to use for mobile phone normal users , all the have to do is just shake their phones to report any thing the want What do you dislike? the priceing for small startups some how big to pay monthly , i know the price for features we use is good but for startups may make some problems , i think you need to make some packes for them with more good offer What problems are you solving with the product? What benefits have you realized? ...
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08/24/17
Instabug is a world class product!
What do you like best? A bunch of useful features that help us as product managers & developers. They give attentive ears to their users and act upon the feedback so seriously and diligently. Their Customer Happiness team is impressive! What do you dislike? I would love to see a more appealing user interface, and I knew they are currently working on revamping that too. What problems are you solving with the product? What benefits have you realized? Having a list of the reported bugs ...
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