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9.6

Spot Score

Instabug - Bug Tracking Software

Instabug Reviews in May 2025: User Ratings, Pros & Cons

Empower your users, fix bugs faster.

4.2

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Instabug Reviews & Ratings

4.2

Very Good

Based on 304 ratings & 324 reviews

Rating Distribution

Excellent

(199)

Very Good

(104)

Good

(12)

Poor

(5)

Terible

(4)

Expert's Review

Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting capabilities, intuitive interface, and efficient integration with tools like JIRA and Slack. The detailed bug reports, including stack traces, make issue identification and ...Read more

Instabug pros and cons

  • Provides detailed bug reports, including stack traces, making issue identification and resolution faster.

  • Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.

  • Integration with JIRA and Slack for efficient management and communication.

  • Automated repro steps and shake-to-report feature enhance user insights and problem resolution.

  • Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.

  • Account management complexities, leading to accidental charges and challenges in changing settings.

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Showing 241-250 out of 324

11/29/17

4.5 out of 5

simple and easy

What do you like best? the bug reporting technique made is so easy for the user to give his feedback directly to the developers What do you dislike? it's not something that I dislike it's more lika an issue I faced while using RXJAVA along with the instabug SDK , I was able to fix it later with the help of instabug support team Recommendations to others considering the product just keep up the good work What business problems are you solving with the product? What benefits have you ...

Read more

AR

Abd-ElMalek R

11/29/17

4.5 out of 5

simple and easy

What do you like best? the bug reporting technique made is so easy for the user to give his feedback directly to the developers What do you dislike? it's not something that I dislike it's more lika an issue I faced while using RXJAVA along with the instabug SDK , I was able to fix it later with the help of instabug support team Recommendations to others considering the product: just keep up the good work What problems are you solving with the product? What benefits have you ...

Read more

11/22/17

4.5 out of 5

Great service to have!

What do you like best? There's a lot of great features to use in this service and it will also really help you with product development in the early stages of a company What do you dislike? Some of the UI is a little bit counter-intuitive, so it could help to do research there. Also, a lot of what Instabug provides for paid customers is free by its competitors. What problems are you solving with the product? What benefits have you realized? Customer feedback in the early stages of an app ...

Read more

AI

Administrator in Computer Software

11/22/17

4.5 out of 5

Great service to have!

What do you like best? There's a lot of great features to use in this service and it will also really help you with product development in the early stages of a company What do you dislike? Some of the UI is a little bit counter-intuitive, so it could help to do research there. Also, a lot of what Instabug provides for paid customers is free by its competitors. What problems are you solving with the product? What benefits have you realized? Customer feedback in the early stages of ...

Read more

11/16/17

5 out of 5

Indispensable mobile app diagnostics in-app bug reporting and customer/support chatting.

What do you like best? As both QA and Technical support, I love the fact that Instabug effortlessly empowers the user to provide me with an annotatable screenshot, a note, a stack trace and device profile. Eliminating a frustrating back and forth to retrieve key configuration data. We can quickly assess whether the configuration and scenario reflect known issues or begin to identify specific configurations to which that particular problem applies. What do you dislike? The in-app chat ...

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EB

Elisandro B

11/16/17

5 out of 5

Indispensable mobile app diagnostics in-app bug reporting and customer/support chatting.

What do you like best? As both QA and Technical support, I love the fact that Instabug effortlessly empowers the user to provide me with an annotatable screenshot, a note, a stack trace and device profile. Eliminating a frustrating back and forth to retrieve key configuration data. We can quickly assess whether the configuration and scenario reflect known issues or begin to identify specific configurations to which that particular problem applies. What do you dislike? The in-app chat ...

Read more

11/16/17

4.5 out of 5

Love Instabug!

What do you like best? I can see backend logs and user feedback What do you dislike? There needs to be more states for status What business problems are you solving with the product? What benefits have you realized? User feedback and bugs, it is helping us see issues that we don't see when we are in the weeds

VN

Valleen N

11/16/17

4.5 out of 5

Love Instabug!

What do you like best? I can see backend logs and user feedback What do you dislike? There needs to be more states for status What problems are you solving with the product? What benefits have you realized? User feedback and bugs, it is helping us see issues that we don't see when we are in the weeds

11/16/17

4.5 out of 5

All in one Place

What do you like best? Options are right there where you need them. Didn't ever need to be searching for something. What do you dislike? I can't filter the bugs using just the bug number. For eg: if the bug number was 150, i have to type #150 in filter view which i felt was unnecessary. Recommendations to others considering the product its a great bug tracking tool and gives you a good idea on the problems faced by users. Probably not the best in terms of analyzing crashes, but can get ...

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11/16/17

4 out of 5

Mobile Software Engineer

What do you like best? Easy way for our user to report bug or feedback. Different tool support, like React Native It's nice that we can attach log file along with the bug report, so that we know what's going on there. What do you dislike? The SDK sometimes is unstable, having bug. What problems are you solving with the product? What benefits have you realized? Provide an easy way for our user to report bug or feedbacks, collect log from the app.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].