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9.6

Spot Score

Instabug - Bug Tracking Software

Instabug Reviews in May 2025: User Ratings, Pros & Cons

Empower your users, fix bugs faster.

4.2

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Instabug Reviews & Ratings

4.2

Very Good

Based on 304 ratings & 324 reviews

Rating Distribution

Excellent

(199)

Very Good

(104)

Good

(12)

Poor

(5)

Terible

(4)

Expert's Review

Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting capabilities, intuitive interface, and efficient integration with tools like JIRA and Slack. The detailed bug reports, including stack traces, make issue identification and ...Read more

Instabug pros and cons

  • Provides detailed bug reports, including stack traces, making issue identification and resolution faster.

  • Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.

  • Integration with JIRA and Slack for efficient management and communication.

  • Automated repro steps and shake-to-report feature enhance user insights and problem resolution.

  • Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.

  • Account management complexities, leading to accidental charges and challenges in changing settings.

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Showing 221-230 out of 324

AL

Ana L

02/13/18

5 out of 5

very helpful to pinpoint issues!

What do you like best? that all the information and screenshot is right there What do you dislike? nothing. It's great! I need more characters to submit.. and I''m good Recommendations to others considering the product: make recording a video of bugs as easy as capturing screenshots What problems are you solving with the product? What benefits have you realized? Users can easily report bugs, which helps us gather data more efficiently

02/13/18

5 out of 5

very helpful to pinpoint issues!

What do you like best? that all the information and screenshot is right there What do you dislike? nothing. It's great! I need more characters to submit.. and I''m good Recommendations to others considering the product: make recording a video of bugs as easy as capturing screenshots What problems are you solving with the product? What benefits have you realized? Users can easily report bugs, which helps us gather data more efficiently

HG

Hana G

02/13/18

5 out of 5

Easy and effortless way of providing and receiving feedback

What do you like best? The fact that just by shaking you can provide feedback helps users and testers provide information effortlessly. Also the ability to provide a screenshot or screen recordings and edit the image to highlight where is the issue. What do you dislike? Some times it's very slow and takes a few taps before I send the message. Feedback received via the Trello integration is not very user friendly. What problems are you solving with the product? What benefits have you ...

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02/13/18

5 out of 5

Instabug Incredible

What do you like best? The crash reports are great. The bug comments allow us to reach out to customers and resolve issues. What do you dislike? Sometimes it's hard to convince management to purchase additional levels so it would be nice to have a few more features available in lower tiers. Recommendations to others considering the product Excellent for crash reporting and feedback gathering. What business problems are you solving with the product? What benefits have you realized? We ...

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JC

Joel Contreras M

02/13/18

4.5 out of 5

great and easy to use

What do you like best? Being able to send reports by shaking my phone What do you dislike? Sometimes we cannot send bugs to jira other than that the app is great What problems are you solving with the product? What benefits have you realized? report bug instantly and linked them to jira

AI

Administrator in Arts and Crafts

02/13/18

5 out of 5

Instabug Incredible

What do you like best? The crash reports are great. The bug comments allow us to reach out to customers and resolve issues. What do you dislike? Sometimes it's hard to convince management to purchase additional levels so it would be nice to have a few more features available in lower tiers. Recommendations to others considering the product: Excellent for crash reporting and feedback gathering. What problems are you solving with the product? What benefits have you realized? We ...

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AI

Administrator in Utilities

02/13/18

5 out of 5

Instabug is easy-to-use software that is perfect for startups who need feedback from their apps.

What do you like best? I personally like the ability to report bugs in the app. The startup I was at previously relied on it heavily to gather feedback from our users. What do you dislike? I thought that the sdk was slightly tricky to set up. There were limited options for customization within the UI for bug reporting. What problems are you solving with the product? What benefits have you realized? We have been able to debug critical issues in our applications with the crash ...

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02/13/18

4 out of 5

Needs some perfectioning, but very good product

What do you like best? The feedback loop has become really short. What do you dislike? Integration was a little hard. Also the extra permissions required for the app gives a bad user experience. Recommendations to others considering the product: It's worth it when you need feedback. What problems are you solving with the product? What benefits have you realized? We are in the pilot phase of a B2B app. It really saves so much time and gives confidence in our product.

02/13/18

4 out of 5

Needs some perfectioning, but very good product

What do you like best? The feedback loop has become really short. What do you dislike? Integration was a little hard. Also the extra permissions required for the app gives a bad user experience. Recommendations to others considering the product: It's worth it when you need feedback. What problems are you solving with the product? What benefits have you realized? We are in the pilot phase of a B2B app. It really saves so much time and gives confidence in our product.

UI

User in Computer Software

02/13/18

3.5 out of 5

Easy to use UI

What do you like best? UX is simple and easy to follow. What do you dislike? email-support . What problems are you solving with the product? What benefits have you realized? support for our ios app

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].