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9.6

Spot Score

Instabug - Bug Tracking Software

Instabug Reviews in May 2025: User Ratings, Pros & Cons

Empower your users, fix bugs faster.

4.2

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Instabug Reviews & Ratings

4.2

Very Good

Based on 304 ratings & 324 reviews

Rating Distribution

Excellent

(199)

Very Good

(104)

Good

(12)

Poor

(5)

Terible

(4)

Expert's Review

Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting capabilities, intuitive interface, and efficient integration with tools like JIRA and Slack. The detailed bug reports, including stack traces, make issue identification and ...Read more

Instabug pros and cons

  • Provides detailed bug reports, including stack traces, making issue identification and resolution faster.

  • Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.

  • Integration with JIRA and Slack for efficient management and communication.

  • Automated repro steps and shake-to-report feature enhance user insights and problem resolution.

  • Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.

  • Account management complexities, leading to accidental charges and challenges in changing settings.

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Showing 211-220 out of 324

UI

User in Computer Software

02/15/18

4 out of 5

Solid bug and crash reporting platform

What do you like best? Instabug's bug reporting features have been very helpful in discovering discrepancies between our (the developers') expectations and those of our users. The crash reporting has also been invaluable, and has helped us eliminate many potential problems prior to releasing builds. What do you dislike? Symbolicating crash reports is a little bit of a manual process, though it is really a fairly minor issue. Recommendations to others considering the product: It is ...

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IA

Industry Analyst / Tech Writer in Financial Services

02/15/18

4.5 out of 5

wonderful experiance

What do you like best? The instant way of adding the issues just taking a screenshot. What do you dislike? nothing much, we should like many other features to include. What problems are you solving with the product? What benefits have you realized? we are using the instabug in our, and this helps in solving many issues.

02/15/18

4.5 out of 5

wonderful experiance

What do you like best? The instant way of adding the issues just taking a screenshot. What do you dislike? nothing much, we should like many other features to include. What business problems are you solving with the product? What benefits have you realized? we are using the instabug in our, and this helps in solving many issues.

UI

User in Sports

02/15/18

4 out of 5

Useful

What do you like best? Viewing the stack trace for crashes is really useful. What do you dislike? I do not have any complaints that I can think of. What problems are you solving with the product? What benefits have you realized? It helps our development team stay on top of bugs and issues.

02/13/18

5 out of 5

Easy and effortless way of providing and receiving feedback

What do you like best? The fact that just by shaking you can provide feedback helps users and testers provide information effortlessly. Also the ability to provide a screenshot or screen recordings and edit the image to highlight where is the issue. What do you dislike? Some times it's very slow and takes a few taps before I send the message. Feedback received via the Trello integration is not very user friendly. What business problems are you solving with the product? What benefits have ...

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02/13/18

5 out of 5

Instabug is easy-to-use software that is perfect for startups who need feedback from their apps.

What do you like best? I personally like the ability to report bugs in the app. The startup I was at previously relied on it heavily to gather feedback from our users. What do you dislike? I thought that the sdk was slightly tricky to set up. There were limited options for customization within the UI for bug reporting. What problems are you solving with the product? What benefits have you realized? We have been able to debug critical issues in our applications with the crash reporting ...

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02/13/18

4.5 out of 5

We rely on Instabug daily with our app and integration with our tracking tools is brilliant

What do you like best? Super simple to collect feedback on our mobile app and have it integrated with GitHub, Clubhouse and Trello for traiaging and acting on. Support has always been very responsive. What do you dislike? Wish we used it less and had less bugs. We also use it as a tool to get customer feedback by invoking via an app menu, but it always automatically attache a screenshot with the feedback menu, which is annoying. Recommendations to others considering the product: If ...

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02/13/18

4.5 out of 5

great and easy to use

What do you like best? Being able to send reports by shaking my phone What do you dislike? Sometimes we cannot send bugs to jira other than that the app is great What business problems are you solving with the product? What benefits have you realized? report bug instantly and linked them to jira

AI

Administrator in Banking

02/13/18

4.5 out of 5

We rely on Instabug daily with our app and integration with our tracking tools is brilliant

What do you like best? Super simple to collect feedback on our mobile app and have it integrated with GitHub, Clubhouse and Trello for traiaging and acting on. Support has always been very responsive. What do you dislike? Wish we used it less and had less bugs. We also use it as a tool to get customer feedback by invoking via an app menu, but it always automatically attache a screenshot with the feedback menu, which is annoying. Recommendations to others considering the product: ...

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02/13/18

3.5 out of 5

Easy to use UI

What do you like best? UX is simple and easy to follow. What do you dislike? email-support . What business problems are you solving with the product? What benefits have you realized? support for our ios app

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].