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9.6

Spot Score

Instabug - Bug Tracking Software

Instabug Reviews in May 2025: User Ratings, Pros & Cons

Empower your users, fix bugs faster.

4.2

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Instabug Reviews & Ratings

4.2

Very Good

Based on 304 ratings & 324 reviews

Rating Distribution

Excellent

(199)

Very Good

(104)

Good

(12)

Poor

(5)

Terible

(4)

Expert's Review

Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting capabilities, intuitive interface, and efficient integration with tools like JIRA and Slack. The detailed bug reports, including stack traces, make issue identification and ...Read more

Instabug pros and cons

  • Provides detailed bug reports, including stack traces, making issue identification and resolution faster.

  • Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.

  • Integration with JIRA and Slack for efficient management and communication.

  • Automated repro steps and shake-to-report feature enhance user insights and problem resolution.

  • Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.

  • Account management complexities, leading to accidental charges and challenges in changing settings.

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Showing 201-210 out of 324

06/14/18

5 out of 5

Great for small teams

What do you like best? This tool allows my team to really focus on building a great customer experience for our mobile apps. It takes the time away from bug management and lets you focus on what matters. What do you dislike? I dislike the pricing structure since we are a small team, every dollar counts but this tool is still worth every penny. This is one of our most expensive tools. Recommendations to others considering the product This tool is much better than other in the market. It ...

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UI

User in Computer Software

06/14/18

5 out of 5

Great for small teams

What do you like best? This tool allows my team to really focus on building a great customer experience for our mobile apps. It takes the time away from bug management and lets you focus on what matters. What do you dislike? I dislike the pricing structure since we are a small team, every dollar counts but this tool is still worth every penny. This is one of our most expensive tools. Recommendations to others considering the product: This tool is much better than other in the ...

Read more

UI

User in Computer Software

06/13/18

5 out of 5

This API will change the way you test an app

What do you like best? I love how they are constantly adding features and integrations to this project. We have Instabug integrated with Jira and this creates a flawless flow from our testing process to resolving a bug. What do you dislike? I dislike that you have to upgrade to the mid-tier plan to get very useful features that should be available in the bronze plan. What problems are you solving with the product? What benefits have you realized? With Instabug integrated to all ...

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06/13/18

5 out of 5

This API will change the way you test an app

What do you like best? I love how they are constantly adding features and integrations to this project. We have Instabug integrated with Jira and this creates a flawless flow from our testing process to resolving a bug. What do you dislike? I dislike that you have to upgrade to the mid-tier plan to get very useful features that should be available in the bronze plan. What business problems are you solving with the product? What benefits have you realized? With Instabug integrated to ...

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04/03/18

4.5 out of 5

Instabug - Great service for getting feedback from users

What do you like best? The ability to message users back and get to the bottom of their issues. What do you dislike? I dislike that the app defaults me to the beta version of my application. What problems are you solving with the product? What benefits have you realized? Bug reports, wide-spread crashes.

UI

User in Real Estate

04/03/18

4.5 out of 5

Instabug - Great service for getting feedback from users

What do you like best? The ability to message users back and get to the bottom of their issues. What do you dislike? I dislike that the app defaults me to the beta version of my application. What problems are you solving with the product? What benefits have you realized? Bug reports, wide-spread crashes.

02/27/18

4.5 out of 5

Awesome product

What do you like best? Trello integration. Audio, Video, Image attachements What do you dislike? Everything is fine with instabug, Nothing we dislike. What problems are you solving with the product? What benefits have you realized? User feedback and Bug reporting Minimising communications between feedback team and developers Converting feedback to into trello tasks

SM

Sanyaisirao M

02/27/18

4.5 out of 5

Awesome product

What do you like best? Trello integration. Audio, Video, Image attachements What do you dislike? Everything is fine with instabug, Nothing we dislike. What problems are you solving with the product? What benefits have you realized? User feedback and Bug reporting Minimising communications between feedback team and developers Converting feedback to into trello tasks

02/15/18

4 out of 5

Useful

What do you like best? Viewing the stack trace for crashes is really useful. What do you dislike? I do not have any complaints that I can think of. What problems are you solving with the product? What benefits have you realized? It helps our development team stay on top of bugs and issues.

02/15/18

4 out of 5

Solid bug and crash reporting platform

What do you like best? Instabug's bug reporting features have been very helpful in discovering discrepancies between our (the developers' expectations and those of our users. The crash reporting has also been invaluable, and has helped us eliminate many potential problems prior to releasing builds. What do you dislike? Symbolicating crash reports is a little bit of a manual process, though it is really a fairly minor issue. Recommendations to others considering the product It is very ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].