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9.6

Spot Score

Instabug - Bug Tracking Software

Instabug Reviews in May 2025: User Ratings, Pros & Cons

Empower your users, fix bugs faster.

4.2

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Instabug Reviews & Ratings

4.2

Very Good

Based on 304 ratings & 324 reviews

Rating Distribution

Excellent

(199)

Very Good

(104)

Good

(12)

Poor

(5)

Terible

(4)

Expert's Review

Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting capabilities, intuitive interface, and efficient integration with tools like JIRA and Slack. The detailed bug reports, including stack traces, make issue identification and ...Read more

Instabug pros and cons

  • Provides detailed bug reports, including stack traces, making issue identification and resolution faster.

  • Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.

  • Integration with JIRA and Slack for efficient management and communication.

  • Automated repro steps and shake-to-report feature enhance user insights and problem resolution.

  • Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.

  • Account management complexities, leading to accidental charges and challenges in changing settings.

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Showing 191-200 out of 324

08/29/18

5 out of 5

Very satisfied

What do you like best? The possibility to see what the user was doing and the screen on which he reported the bug. The support of React-Native. What do you dislike? The lack of support for IFTTT. The email could look better. What problems are you solving with the product? What benefits have you realized? We're using Instabug for the QA period of our app, which we distributed to trusted friends and family.

08/29/18

4 out of 5

Good but a little buggy

What do you like best? It is super easy to report bugs as a non-technical user and include helpful info for troubleshooting. What do you dislike? It's got some bugs still with the website version. What problems are you solving with the product? What benefits have you realized? End user bug reporting / troubleshooting

CI

Consultant in Computer Software

08/29/18

5 out of 5

Very satisfied

What do you like best? The possibility to see what the user was doing and the screen on which he reported the bug. The support of React-Native. What do you dislike? The lack of support for IFTTT. The email could look better. What problems are you solving with the product? What benefits have you realized? We're using Instabug for the QA period of our app, which we distributed to trusted friends and family.

08/29/18

4 out of 5

Great bug logging in the wild

What do you like best? The wealth of information captured by instabug (logs and views are super helpful about each crash What do you dislike? For React Native, it would be much more helpful if the React navigation stack were also included in the bug report. What problems are you solving with the product? What benefits have you realized? Fixing errors and crashes that our users experience quickly.

08/29/18

3.5 out of 5

Great service

What do you like best? Instabug makes bug remediation a breeze with their quick in depth bug reports, and the ability to chat directly with the reporter. The survey tool is extremely easy to set up and shows the results in a easy to digest fashion. What do you dislike? They only have 3 survey question type and you cannot customize the NPS survey. Would receive a 10/10 if they fix this. Recommendations to others considering the product: Ask them to implement a better NPS system What ...

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AI

Administrator in Computer Software

08/29/18

3.5 out of 5

Great service

What do you like best? Instabug makes bug remediation a breeze with their quick in depth bug reports, and the ability to chat directly with the reporter. The survey tool is extremely easy to set up and shows the results in a easy to digest fashion. What do you dislike? They only have 3 survey question type and you cannot customize the NPS survey. Would receive a 10/10 if they fix this. Recommendations to others considering the product: Ask them to implement a better NPS system ...

Read more

AI

Administrator in Computer Software

08/29/18

4 out of 5

Great bug logging in the wild

What do you like best? The wealth of information captured by instabug (logs and views are super helpful) about each crash What do you dislike? For React Native, it would be much more helpful if the React navigation stack were also included in the bug report. What problems are you solving with the product? What benefits have you realized? Fixing errors and crashes that our users experience quickly.

AI

Agency in Internet

08/29/18

4 out of 5

Good but a little buggy

What do you like best? It is super easy to report bugs as a non-technical user and include helpful info for troubleshooting. What do you dislike? It's got some bugs still with the website version. What problems are you solving with the product? What benefits have you realized? End user bug reporting / troubleshooting

07/11/18

5 out of 5

One of the best tools in this price range

What do you like best? I love how well this tool integrates with our other tools. They have also added new tools such as survey and in app chat. I can not use 1 tool and drop 2 others. What do you dislike? The support sometimes takes a bit longer to solve my issues but tuts usually pretty good. Recommendations to others considering the product Give the tool a try and you will be sure to love it. They even have a trial that allows you to be on the silver plan which gives you access to ...

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UI

User in Computer Software

07/11/18

5 out of 5

One of the best tools in this price range

What do you like best? I love how well this tool integrates with our other tools. They have also added new tools such as survey and in app chat. I can not use 1 tool and drop 2 others. What do you dislike? The support sometimes takes a bit longer to solve my issues but tuts usually pretty good. Recommendations to others considering the product: Give the tool a try and you will be sure to love it. They even have a trial that allows you to be on the silver plan which gives you ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].