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9.6

Spot Score

Instabug - Bug Tracking Software

Instabug Reviews in May 2025: User Ratings, Pros & Cons

Empower your users, fix bugs faster.

4.2

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Instabug Reviews & Ratings

4.2

Very Good

Based on 304 ratings & 324 reviews

Rating Distribution

Excellent

(199)

Very Good

(104)

Good

(12)

Poor

(5)

Terible

(4)

Expert's Review

Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting capabilities, intuitive interface, and efficient integration with tools like JIRA and Slack. The detailed bug reports, including stack traces, make issue identification and ...Read more

Instabug pros and cons

  • Provides detailed bug reports, including stack traces, making issue identification and resolution faster.

  • Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.

  • Integration with JIRA and Slack for efficient management and communication.

  • Automated repro steps and shake-to-report feature enhance user insights and problem resolution.

  • Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.

  • Account management complexities, leading to accidental charges and challenges in changing settings.

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Showing 91-100 out of 324

02/14/19

4.5 out of 5

Pretty cool way to boost your support desk

What do you like best? Its incredible the amount of information you can get to help diagnose the problem. Having instant access means a better user experience for the person who needs help What do you dislike? Honestly... the price, for a startup like us with a small userbase the tools are incredbly useful but also incredibly expensive What business problems are you solving with the product? What benefits have you realized? Quicker bug tracking and diagnosis Support to the user at the ...

Read more

02/14/19

4 out of 5

Instabug iOS review

What do you like best? Surveys feature. It's a very nice and easy to use feature. What do you dislike? The fact that it keeps crashing. Every week or so we get a crash related to Instabug Recommendations to others considering the product Fix the crashes related to Instabug What business problems are you solving with the product? What benefits have you realized? Bug reporting

02/14/19

2.5 out of 5

Useful but need improvement

What do you like best? The dashboard interface is quite straightforward, bug reporting. What do you dislike? The log for react native is not fully capture. It's truncated What business problems are you solving with the product? What benefits have you realized? Easy to do UAT

AK

Agustinus K

02/14/19

2.5 out of 5

Useful but need improvement

What do you like best? The dashboard interface is quite straightforward, bug reporting. What do you dislike? The log for react native is not fully capture. It's truncated What problems are you solving with the product? What benefits have you realized? Easy to do UAT Response from Maha Heider of Instabug edit Hi Agustinus, Thank you for the valuable feedback. We'd love to hear more about the truncated React Native logs so we can take a deeper look at it for you. I ...

Read more

UI

User in Food & Beverages

02/14/19

4 out of 5

Instabug iOS review

What do you like best? Surveys feature. It's a very nice and easy to use feature. What do you dislike? The fact that it keeps crashing. Every week or so we get a crash related to Instabug Recommendations to others considering the product: Fix the crashes related to Instabug What problems are you solving with the product? What benefits have you realized? Bug reporting Response from Youssef El-Khorazaty of Instabug edit Hey there, Thank you for the kind words! ...

Read more

TP

Tim P

02/14/19

4 out of 5

Instabug review regarding user experience

What do you like best? that beta testers can use instabug to send in their feedbacks. that instabug has screenshot and video options too. that developers get their logs ! What do you dislike? the pricing is too expensive. I didnt now that there was video support at first. its better to tell that to users What problems are you solving with the product? What benefits have you realized? without instabug, it would have been hard for beta testers to send their feedbacks, ...

Read more

ES

Executive Sponsor in Consumer Services

02/14/19

3.5 out of 5

High customer engagement, but the developer-facing tools need work

What do you like best? Our customers seem to really engage with the ability to just shake and send bug reports. We got a great number of reports in a very short time. This also seems to point to the customers remembering that they can shake their devices in the first place. What do you dislike? The template which is used when forwarding issues to GitHub is ugly and overloaded. Most teams have their own issue templates — it would be great to customize things. The web UI seems ...

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IC

Internal Consultant in Program Development

02/14/19

3.5 out of 5

It has been easy to adapt to!

What do you like best? I enjoy the search features. It makes it easy to see bugs assigned to me. What do you dislike? No dislikes at the moment. Enjoying it so far. What problems are you solving with the product? What benefits have you realized? User experience. Increased UX. Response from Youssef El-Khorazaty of Instabug edit Hey there, We're happy to hear you enjoy using Instabug. If you have any feedback at all, we'd love to hear it! You can reach us at ...

Read more

AI

Administrator in Hospital & Health Care

02/14/19

4.5 out of 5

Pretty cool way to boost your support desk

What do you like best? Its incredible the amount of information you can get to help diagnose the problem. Having instant access means a better user experience for the person who needs help What do you dislike? Honestly... the price, for a startup like us with a small userbase the tools are incredbly useful but also incredibly expensive What problems are you solving with the product? What benefits have you realized? Quicker bug tracking and diagnosis Support to the user at the ...

Read more

02/14/19

4 out of 5

Instabug review regarding user experience

What do you like best? that beta testers can use instabug to send in their feedbacks. that instabug has screenshot and video options too. that developers get their logs ! What do you dislike? the pricing is too expensive. I didnt now that there was video support at first. its better to tell that to users What business problems are you solving with the product? What benefits have you realized? without instabug, it would have been hard for beta testers to send their feedbacks,