Insightly Reviews in November 2026: User Ratings, Pros & Cons

"Highly recommend!"

What do you like best about Insightly CRM? Ease of use and low cost for small companies. What do you dislike about Insightly CRM? The phone app seems old to me. I am using Android. Recommendations to others considering Insightly CRM: I think for the cost, features, ease of use, insightful is perfect. What problems is Insightly CRM solving and how is that benefiting you? Keeps me organized. Streamlined work flow

"A competent CRM easy to use"

What do you like best about Insightly CRM? Insightly is easy to use and has a lot of features that we like to discover everyday! What do you dislike about Insightly CRM? the limited numbers of mails that you can send by day What problems is Insightly CRM solving and how is that benefiting you? Project management / Leads and opportunity management

"Easy to use"

What do you like best about Insightly CRM? Insightly is easy to use. Keeps track of my projects and tasks for each project. Sends communication directly to my email so I can stay up to date. I was able to jump right in and use it without questions. What do you dislike about Insightly CRM? I dislike that I can't go directly to the notes I've made on each project without going into the project first. What problems is Insightly CRM solving and how is that benefiting you? I am solving the task ...

"Fair program that has requires lots of duplication of information"

What do you like best about Insightly CRM? The filter allowed me to look at different groups easily. I can find notes, contact info, and history quickly. What do you dislike about Insightly CRM? I can not link email addresses to my Outlook or use copy and paste, so I literally have to manually write down the email address and type it in. Once I fill in info on a company and its contact person, I need to retype that info into the Contact List. There are lots of great options but each one ...

"Great tool for app integration"

What do you like best about Insightly CRM? This tool was great for connecting key pieces of data together. Hard to come across other platforms (at this price point) that allow for such robust integration What do you dislike about Insightly CRM? At times between different apps and data there was limited functionality which required dev work on our end or not possible What problems is Insightly CRM solving and how is that benefiting you? Compiling and aggregating customer insights en mass and ...

"Great tool for app integration"

What do you like best about Insightly CRM? This tool was great for connecting key pieces of data together. Hard to come across other platforms (at this price point) that allow for such robust integration What do you dislike about Insightly CRM? At times between different apps and data there was limited functionality which required dev work on our end or not possible What problems is Insightly CRM solving and how is that benefiting you? Compiling and aggregating customer insights en mass and ...

"Best CRM ever"

What do you like best about Insightly CRM? Absolute ease of use. Simple to add contacts and companies and integrst What do you dislike about Insightly CRM? We truly haven’t found anything to dislike. Recommendations to others considering Insightly CRM: Switch now. It beats Zoho, Salesforce and Hubspot What problems is Insightly CRM solving and how is that benefiting you? We stay in touch with prospects through every stage of the pipeline.

"Best CRM ever"

What do you like best about Insightly CRM? Absolute ease of use. Simple to add contacts and companies and integrst What do you dislike about Insightly CRM? We truly haven’t found anything to dislike. Recommendations to others considering Insightly CRM: Switch now. It beats Zoho, Salesforce and Hubspot What problems is Insightly CRM solving and how is that benefiting you? We stay in touch with prospects through every stage of the pipeline.

"Extremely helpful"

What do you like best about Insightly CRM? I love the insight it provided into analytics What do you dislike about Insightly CRM? It took a certain amount of learning curve What problems is Insightly CRM solving and how is that benefiting you? figuring out what works best and when

"Simple and effective"

What do you like best about Insightly CRM? Insightly is easy to navigate and so quick to pick up and use. What do you dislike about Insightly CRM? Personally I'm not a fan of the colour palette they have used Recommendations to others considering Insightly CRM: Use their customer success team to get you up and running. What problems is Insightly CRM solving and how is that benefiting you? Managing our inbound enquiries and sales process would be (and was) extremely difficult without ...