Insightly Reviews in November 2026: User Ratings, Pros & Cons

"insightly is not user friendly "

What do you like best about Insightly CRM? I like the channel that displays all the activity What do you dislike about Insightly CRM? the navigation structure, it is not easy to navigate and not very user friendly . other crms are much better What problems is Insightly CRM solving and how is that benefiting you? tracking activity , keeps sales people organized

"insightly is not user friendly "

What do you like best about Insightly CRM? I like the channel that displays all the activity What do you dislike about Insightly CRM? the navigation structure, it is not easy to navigate and not very user friendly . other crms are much better What problems is Insightly CRM solving and how is that benefiting you? tracking activity , keeps sales people organized

"Reasonable Robust CRM"

What do you like best about Insightly CRM? My favorite feature of Insightly is the complex filtering abilities. What do you dislike about Insightly CRM? Sometimes the software seems to glitch;. Recommendations to others considering Insightly CRM: Insightly counts both contacts AND organizations against the record limit that you pay for. Also, It's very easy for records to be slightly duplicated and insightly doesn't always find/merge duplicate records. What problems is Insightly CRM solving ...

"insightly is not user friendly "

What do you like best about Insightly CRM? I like the channel that displays all the activity What do you dislike about Insightly CRM? the navigation structure, it is not easy to navigate and not very user friendly . other crms are much better What problems is Insightly CRM solving and how is that benefiting you? tracking activity , keeps sales people organized

"Our business consulting firm was right!"

What do you like best about Insightly CRM? Easy to use & nothing slips through the cracks What do you dislike about Insightly CRM? how the tasks don't refresh when editing What problems is Insightly CRM solving and how is that benefiting you? Our business is growing rapidly, and things were starting to fall through the cracks. After beginning using Insightly I don't worry so much that a task or job or client will get neglected.

"Easy to Use"

What do you like best about Insightly CRM? Insightly is quick and easy to use! You never have to worry about how to do something. The format is really user friendly. The tags are super helpful for organization What do you dislike about Insightly CRM? You can only link something after you have saved it. The tasks get emailed to you instead of a desktop notification. What problems is Insightly CRM solving and how is that benefiting you? Follow through!

"Speed and efficacy"

What do you like best about Insightly CRM? Quick to setup; easy to learn; within the first week I couldn't remember life without Insightly. What do you dislike about Insightly CRM? The new UI - in places, the views don't update dynamically and the flow from one screen to the next is sometimes odd. Recommendations to others considering Insightly CRM: It's better priced than Salesforce and so much less complex! What problems is Insightly CRM solving and how is that benefiting you? Manage my ...

"Easy to use, and always works "

What do you like best about Insightly CRM? I like that it is user friendly. I always find it easy to get through my day with a checkoff list. This product has helped me. I will always recommend it to others. I also like that it is color coordinated and I can organize other tasks to other co-workers of mine. It makes it easy to switch tasks and deleted them as well. The program is great to use on your phone too. I sometimes use it when im doing projects off site, it works just as well, I ...

"Insightly review"

What do you like best about Insightly CRM? IT'S A PRETTY COMPREHENSIVE PLATFORM THAT PROVIDES MORE THAN WHAT IS NEEDED TO USE AS A CRM TOOL. What do you dislike about Insightly CRM? IF I HAD DESIGNED IT, I MIGHT HAVE CHANGED SOME OF THE WAYS THAT ITEMS LINK UP TOGETHER MAKING IT A LITTLE EASIER FOR SOME OF OUR FOLKS. What problems is Insightly CRM solving and how is that benefiting you? WE USE IT AS A CONTACT DATABASE AND SHARE IT WITH OTHER REPS IN THE COUNTRY.

"Clean & Organized"

What do you like best about Insightly CRM? I like how easy it is to navigate & to find what I need, quickly. What do you dislike about Insightly CRM? Not a whole lot. For the most part it's quite organized & easy to use. Recommendations to others considering Insightly CRM: Easy to use, simple to demonstrate/teach people who are learning to use it. Customer service has been nice & easy to work with. What problems is Insightly CRM solving and how is that benefiting you? It keeps us all on ...