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9.3

SpotScore

Insightly - CRM Software

Insightly Reviews in July 2026: User Ratings, Pros & Cons

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4.16

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Insightly Reviews & Ratings

4.16

Very Good

Based on 879 ratings & 877 reviews

Rating Distribution

Excellent

(502)

Very Good

(253)

Good

(72)

Poor

(40)

Terible

(10)

Spotsaas Editor’s POV

Insightly CRM stands out as a user-friendly and customizable platform for businesses aiming to improve sales processes and centralize customer data. Its strengths lie in its adaptability to various organizational needs, offering features such as pipeline tracking, task automation, and contact management. Users appreciate its ability to seamlessly integrate with ...Read more

Insightly pros and cons

  • Insightly helps manage contacts, leads, deals, and opportunities, offering a unified platform for sales and marketing teams.

  • The built-in real-time messaging feature makes collaboration easy, keeping teams aligned on deals and client communications.

  • Insightly syncs with Outlook and Gmail, simplifying the process of organizing contacts and tracking communications.

  • The clean interface makes it easy for teams to adapt quickly and start using the platform effectively.

  • While useful for basic CRM tasks, Insightly's reporting tools could be more capable for advanced analytics.

  • The mobile app doesn't offer the same range of features as the desktop version, which could limit productivity on the go.

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Showing 471-480 out of 877

AU

Anonymous User

01/15/19

3.5 out of 5

"Robust tool yet still needs more functions"

What do you like best about Insightly CRM? It is very easy to use. You can get onto Insightly and understand most of what it is going on. We can change and adapt the program to what we need to it do for our business. If we need to create more custom fields, more drop down options, or more tags. That is all possible and fairly easy to do. It also functions well with Google Mail so we can use our email and Insightly together. What do you dislike about Insightly CRM? There are limits to ...

Read more

AU

Anonymous User

01/15/19

3.5 out of 5

"Robust tool yet still needs more functions"

What do you like best about Insightly CRM? It is very easy to use. You can get onto Insightly and understand most of what it is going on. We can change and adapt the program to what we need to it do for our business. If we need to create more custom fields, more drop down options, or more tags. That is all possible and fairly easy to do. It also functions well with Google Mail so we can use our email and Insightly together. What do you dislike about Insightly CRM? There are limits to ...

Read more

AU

Anonymous User

12/28/18

2.5 out of 5

"Suitable when your company is small"

What do you like best about Insightly CRM? I like the ability to set tasks for follow up. It also had some nice integrations with my email and Linkedin which was very useful when talking to high level prospects. What do you dislike about Insightly CRM? It doesnt integrate with many of our scheduling applications. We had to use a separate product for the automated email campaigns that we would run. What problems is Insightly CRM solving and how is that benefiting you? Managing my sales ...

Read more

AU

Anonymous User

12/28/18

2.5 out of 5

"Suitable when your company is small"

What do you like best about Insightly CRM? I like the ability to set tasks for follow up. It also had some nice integrations with my email and Linkedin which was very useful when talking to high level prospects. What do you dislike about Insightly CRM? It doesnt integrate with many of our scheduling applications. We had to use a separate product for the automated email campaigns that we would run. What problems is Insightly CRM solving and how is that benefiting you? Managing my sales ...

Read more

SD

Sophie D

12/11/18

3.5 out of 5

"Good CRm"

What do you like best about Insightly CRM? The facility for create a new project. I like the design and its easy to use. Its a good base and i have all my client What do you dislike about Insightly CRM? need more choose for class tasks ( to do, phone call, follow up), you need more choose or personnalizable. I dont like this because I lose the tine for search the tasks What problems is Insightly CRM solving and how is that benefiting you? I see my taks and i dont need agenda

SD

Sophie D

12/11/18

3.5 out of 5

"Good CRm"

What do you like best about Insightly CRM? The facility for create a new project. I like the design and its easy to use. Its a good base and i have all my client What do you dislike about Insightly CRM? need more choose for class tasks ( to do, phone call, follow up), you need more choose or personnalizable. I dont like this because I lose the tine for search the tasks What problems is Insightly CRM solving and how is that benefiting you? I see my taks and i dont need agenda

JO

JESUS O

12/10/18

4.5 out of 5

" insightly is the best option for our sales processes"

What do you like best about Insightly CRM? It is very feasible to have insightly since we optimize our sales processes in a timely manner, it is very easy to manage, with good functions that guarantee a good service, it is very profitable to have this software because it has many very useful tools that make it easier for us to make our sales in an optimal way What do you dislike about Insightly CRM? There are few things that we dislike about this software but there is a detail and that is ...

Read more

AD

ana d

11/13/18

3.5 out of 5

" The most profitable Insightly the best option"

What do you like best about Insightly CRM? analyzing this software we realize that it is a solution that allows us to manage, identify and manage the relationship of our customers and collaborators; It is a system that will drive each of our company goals, starting with an effective organization of each of the processes, such as our contacts, real follow-ups of users, among others. It provides an interaction between the company and the customers, through different communication channels, ...

Read more

AD

ana d

11/13/18

3.5 out of 5

" The most profitable Insightly the best option"

What do you like best about Insightly CRM? analyzing this software we realize that it is a solution that allows us to manage, identify and manage the relationship of our customers and collaborators; It is a system that will drive each of our company goals, starting with an effective organization of each of the processes, such as our contacts, real follow-ups of users, among others. It provides an interaction between the company and the customers, through different communication channels, ...

Read more

MG

marcos g

11/09/18

4.5 out of 5

"If you want easy to manage contacts in your sales process, choose Insightly is the best option"

What do you like best about Insightly CRM? for our company we see how good it is to have Insightly since we like it because it is a very useful tool to manage everything related to our corporate agenda, where it organizes contacts, calls from customers, has a facility to manage hours, is very efficient since we can follow up in a real way the users and projects of this company. What do you dislike about Insightly CRM? we have analyzed that it has shortcomings when it comes to managing the ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].