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9.3

SpotScore

Insightly - CRM Software

Insightly Reviews in July 2026: User Ratings, Pros & Cons

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4.16

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Insightly Reviews & Ratings

4.16

Very Good

Based on 879 ratings & 877 reviews

Rating Distribution

Excellent

(502)

Very Good

(253)

Good

(72)

Poor

(40)

Terible

(10)

Spotsaas Editor’s POV

Insightly CRM stands out as a user-friendly and customizable platform for businesses aiming to improve sales processes and centralize customer data. Its strengths lie in its adaptability to various organizational needs, offering features such as pipeline tracking, task automation, and contact management. Users appreciate its ability to seamlessly integrate with ...Read more

Insightly pros and cons

  • Insightly helps manage contacts, leads, deals, and opportunities, offering a unified platform for sales and marketing teams.

  • The built-in real-time messaging feature makes collaboration easy, keeping teams aligned on deals and client communications.

  • Insightly syncs with Outlook and Gmail, simplifying the process of organizing contacts and tracking communications.

  • The clean interface makes it easy for teams to adapt quickly and start using the platform effectively.

  • While useful for basic CRM tasks, Insightly's reporting tools could be more capable for advanced analytics.

  • The mobile app doesn't offer the same range of features as the desktop version, which could limit productivity on the go.

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Showing 361-370 out of 877

RM

Roberto M

10/23/19

4 out of 5

"You need to monitor the company, use Insightly"

What do you like best about Insightly CRM? It is excellent because it contains recurring tasks, It allows a good way to capture all the relevant information, as well as It does a good job of tracking opportunities and your mass mail is an advantage. What do you dislike about Insightly CRM? I would like to see case studies, as well as the merger of organizations does not always work and its advanced reports lack some features in addition. Sometimes it is difficult to know what is emerging in ...

Read more

RM

Roberto M

10/23/19

4 out of 5

"You need to monitor the company, use Insightly"

What do you like best about Insightly CRM? It is excellent because it contains recurring tasks, It allows a good way to capture all the relevant information, as well as It does a good job of tracking opportunities and your mass mail is an advantage. What do you dislike about Insightly CRM? I would like to see case studies, as well as the merger of organizations does not always work and its advanced reports lack some features in addition. Sometimes it is difficult to know what is emerging in ...

Read more

JW

Jurgen W

10/21/19

5 out of 5

"Powerful CRM, just what you need for your business"

What do you like best about Insightly CRM? This is a very good tool, where you get everything you are looking for in one place, I trust my work in this good application, through this you can achieve better advantages compared to other programs. It can be easily adapted to the requirements of the user of the moment, it is quite simple to be able to keep track of existing sales and customers and new ones within the company. I find it easy to use so I have not had problems as with other ...

Read more

AU

Anonymous User

10/17/19

4.5 out of 5

"Very handy and useful app"

What do you like best about Insightly CRM? It provides you customer’s details, their needs, and their preferences. Which helps you to make decisions and integrate your teams. What do you dislike about Insightly CRM? You have so many CRM platforms out there. Even if it’s pretty helpful and easy, you can find other options with more free tools What problems is Insightly CRM solving and how is that benefiting you? The fact it provides you so much useful information about your customers makes ...

Read more

JS

James S

10/15/19

4 out of 5

"Effective CRM Suite"

What do you like best about Insightly CRM? Handling a variety of useful features that be can applied to creating and advertising campaigns in a easy way with a simple data integration accessible wherever you are, the best. What do you dislike about Insightly CRM? According to the time i have used the program i have not gotten any negative things of the platform, so everything cool with it!. Recommendations to others considering Insightly CRM: Try it!, it`s easy to use and very useful, you ...

Read more

JB

Joyce B

10/15/19

4.5 out of 5

"Insightly is a simple CRM solution"

What do you like best about Insightly CRM? Insightly is flexible. It allows us to manage our contact list and optimizes communications with our customers. It provides us with information on our sales from multiple perspectives, which helps us increase our productivity. It supports integration with Gmail helping us automate the export of contacts. Insightly improves the management of the pipeline as it provides a panoramic view of all pending deals and their information. With Insightly, ...

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JS

James S

10/15/19

4 out of 5

"Effective CRM Suite"

What do you like best about Insightly CRM? Handling a variety of useful features that be can applied to creating and advertising campaigns in a easy way with a simple data integration accessible wherever you are, the best. What do you dislike about Insightly CRM? According to the time i have used the program i have not gotten any negative things of the platform, so everything cool with it!. Recommendations to others considering Insightly CRM: Try it!, it`s easy to use and very useful, you ...

Read more

JS

James S

10/15/19

4 out of 5

"Effective CRM Suite"

What do you like best about Insightly CRM? Handling a variety of useful features that be can applied to creating and advertising campaigns in a easy way with a simple data integration accessible wherever you are, the best. What do you dislike about Insightly CRM? According to the time i have used the program i have not gotten any negative things of the platform, so everything cool with it!. Recommendations to others considering Insightly CRM: Try it!, it`s easy to use and very useful, you ...

Read more

GK

Gagan K

10/13/19

4.5 out of 5

"Unlimited storage Intuitive Great gmail gadget"

What do you like best about Insightly CRM? Great cost. Fairly powerful CRM system and reasonably intuitive to use. What do you dislike about Insightly CRM? No easy way to get answers to questions. What problems is Insightly CRM solving and how is that benefiting you? The features make the program so easy to use and the fact that there is support on hand to explain any issues that the training videos did not cover is such a big bonus

AU

Anonymous User

10/04/19

3.5 out of 5

"Good idea, but difficult to get what we needed out of the app"

What do you like best about Insightly CRM? I really like how easy it is to add contacts, setup leads and send emails to contacts/set up email campaigns. I also like the flow of the app and how tabs expand as needed as well as integration with a mobile app for on-the-go work. I also like the easy addition of tags throughout the app...makes it easy to quickly grab the list I need. Finally, I really like seeing all the opportunities in a single list with the pipeline stage highlighted. This is ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].