Insightly Reviews in July 2026: User Ratings, Pros & Cons

"Easy to use, makes managing our data simple"

What do you like best about Insightly CRM? Insightly makes our data easy to organise and find details when we need them What do you dislike about Insightly CRM? All the members of the team need to be using it to make it worth having a subscription What problems is Insightly CRM solving and how is that benefiting you? Putting our data into groups that we can then target with email campaigns

"Great platform!!"

What do you like best about Insightly CRM? I love the ease of use within the platform. Everything you need is at your fingers and effortless to find! What do you dislike about Insightly CRM? There isn't much I dislike. I would prefer for address to be easy to copy and paste. What problems is Insightly CRM solving and how is that benefiting you? Having everybody's information through searching for a single series of digits greatly improve performance and speed

"Insightly is my choice for CRM"

What do you like best about Insightly CRM? I love the Insightly app and the functionality it gives me on the go. What do you dislike about Insightly CRM? The only thing I dislike is the date sequencing in the contact area of day/month/year instead of month/day/year. Recommendations to others considering Insightly CRM: If you're looking for a low maintenance, affordable CRM tool, Insightly is for you. What problems is Insightly CRM solving and how is that benefiting you? Keeping track of ...

"Easy to use, makes managing our data simple"

What do you like best about Insightly CRM? Insightly makes our data easy to organise and find details when we need them What do you dislike about Insightly CRM? All the members of the team need to be using it to make it worth having a subscription What problems is Insightly CRM solving and how is that benefiting you? Putting our data into groups that we can then target with email campaigns

"Insightly is well-rounded as a CRM and I appreciate that it is always improving"

What do you like best about Insightly CRM? I like that we are able to utilize multiple avenues of approach for searching and that there are analytical reports for agent performance and productivity. Insightly is great at encompassing what needs to be done. What do you dislike about Insightly CRM? That the reports may not be accurate up to 60 minutes and can cause huge delays/issues for scheduling. It would be great to have accurate informaiton on the projects at all times when utilizing the ...

"Easy to navigate"

What do you like best about Insightly CRM? Insightly is pretty simple to navigate and a lot of it is clear to understand! It's good for companies that may not have a ton of complicated data and supports a sales-based business. I also like the custom components and a shout out to the dev team for making clear API documentation as well. What do you dislike about Insightly CRM? There's a lot of weird glitches and bugs and the linking between objects is not as robust as I'd like it to be. Also, ...

"Easy to navigate"

What do you like best about Insightly CRM? Insightly is pretty simple to navigate and a lot of it is clear to understand! It's good for companies that may not have a ton of complicated data and supports a sales-based business. I also like the custom components and a shout out to the dev team for making clear API documentation as well. What do you dislike about Insightly CRM? There's a lot of weird glitches and bugs and the linking between objects is not as robust as I'd like it to be. Also, ...

"Insightly is a comprehensive CRM"

What do you like best about Insightly CRM? Most things are customizable -- we have someone on our team to do the backend work. What do you dislike about Insightly CRM? There is nothing that I dislike or find unhelpful. What problems is Insightly CRM solving and how is that benefiting you? It is helping us keep track of our clients.

"Be creative and achieve your ideal process with Insightly, give yourself valuable time back!"

What do you like best about Insightly CRM? The most valuable part of the CRM for me was the project management and pipelines and clear visibility of where I am at any time. What do you dislike about Insightly CRM? The least helpful are the dashboards currently; I haven't found a set-up I like. As a single business owner, not all cards are relevant, so I need to improve at customising this. What problems is Insightly CRM solving and how is that benefiting you? Insightly is helping me become ...

"Not as updated as other CRM systems."

What do you like best about Insightly CRM? Navigating through leads/contacts/organizations. Creating list views to simplify search. What do you dislike about Insightly CRM? Bounceback emails are not marked and must be individually updated. What problems is Insightly CRM solving and how is that benefiting you? Reaching target audiences before exporting reports and uploading them into gmail.