Influitive Reviews in July 2026: User Ratings, Pros & Cons

Influitive team has been a huge help in getting us to a point where our hub can thrive

What do you like best? Support team, Account rep and content creators are expert and engaged. What do you dislike? Platform can be a bit slow, but that is being addressed Recommendations to others considering the product: Plan ahead, story board, know your audience segmentation up front What problems are you solving with the product? What benefits have you realized? Social sharing is a key metric and it's going up. Received great input from advocate members during and ...

Influitive brings your customers closer

What do you like best? My favorite thing about Influitive is that it can be as guided or as "free-verse" as you'd like it to be! My reps have always been extremely helpful and make sure I have resources and examples to use if I mention I have a specific goal, but the platform is also open enough that there really aren't limitations to what you can do. No matter what you want to accomplish with your customers (or want to have your customers accomplish) there is a way you can make it happen ...

Expanding advocacy, building client relationships, and impacting the business

What do you like best? Influitive has been a valuable partner to us since the beginning. Given the field of advocacy and associated tech stack is relatively new, having a partner to guide us and share best practices has been invaluable as we have grown and expanded the influence of our program. The technology is pretty easy to use once you learn it, and functionality has consistently increased as Influitive itself has evolved. The tool allows us to engage our clients at scale and glean ...

Influitive provide a differentiating experience and engagement through for our Customers

What do you like best? Our hub allows us to promote our brand and reward our advocates for their great work. What I like best are campaigns which drive engagement and have specific goals and are for advocates. It is a great tool to offer our customers valuable resources to support them throughout their customer journey. What do you dislike? Its a bit limiting with certain technical back office management. What problems are you solving with the product? What benefits have you ...

A Must For Inbound Marketing!

What do you like best? They have a large library of resources to assist you to create new content and to use their tools. They also have coaches that help you define goals and more importantly to reach them! Regarding the AdvocateHub, it is perfect to build a community with your customers and build a relationship with them. It makes communication easier to receive feedback, create case studies as well as contacting possible advocates. With their own personal AdvocateHub VIP you can use ...

Great way to engage and educate advocates/customers

What do you like best? I've enjoyed the gamification function of Influitive. Love how easy it is to implement and how easy it is to use. What do you dislike? Their platform gets buggy sometimes, but Influitive Support is extremely helpful. What problems are you solving with the product? What benefits have you realized? Gain more customers and engage them with our brand. It allows us to identify new advocates, better nurture those who are already advocates and to better organize ...

Great for Community Building

What do you like best? Influitive makes it easy to give advocates a call to action, and an Influitive hub is a great way to nurture advocates that might otherwise fly under the radar. What do you dislike? The process for reviewing responses is a bit clunky and time-consuming. What problems are you solving with the product? What benefits have you realized? My team is using Influitive to build a community of customers who feel like they are genuinely getting something valuable out ...

A Great Tool, but Unfortunately One That Motivates Customers to "Play the Game

What do you like best? The targeting functionality within Influitive is absolutely stellar. Really there are numerous ways to isolate and target customers and really guide their customer journey through your advocacy program. The functionality the tool natively holds to enable a customer to work their way through an advocate lifecycle is stellar to say the least. What do you dislike? SalesForce integration and support is severely lacking. We've had numerous support issues in trying to ...

A great customer building relationship platform

What do you like best? I like the ability I have to create a great foundation with my customers, based on various things I can do within the platform. I can educate, nurture and foster relationships across peer to peer & customer to internal teams. What do you dislike? I struggle with various back end limitations and tracking methods. What problems are you solving with the product? What benefits have you realized? The biggest benefit to me, is providing our customers with a ...

Great Customer Advocacy Tool

What do you like best? I like that Influitive's community platform empowers our organization to engage with our customers in unique and scalable. Through our community, we are able to gather valuable product feedback, request online reviews, generate case studies and testimonials, identify customers for different speaking opportunities, receive referrals, share company news and announcements, promote customer events, and so much more! The discussion feature has been really popular among ...