Indeed Reviews in November 2026: User Ratings, Pros & Cons

Shocking, very unprofessional!

Very disappointed, after many years using their online system never needed support until recently and after almost one month of attempting to communicate with the support team no response. Have paid thousands of pounds to indeed, would have thought they valued their customers. Still waiting for a response!!!

Beyond Disgusted!!!!!

We at Master’s Home Solutions had an account for years with Indeed, spending over 2k per month. They have 4 days ago shut our account they are saying for security reasons. Countless useless calls the next day trying to reaching out, talking to one useless person and after another with no resolution or truth from them. They keep saying that for our security the account under review. They say their Search Quality team which is a separate entity is working on it, but just got the run around ...

Absolutely useless

I have been trying to post am advert now on indeed for 2 weeks. The role is a salary based role qith commission (bonus) unfortunately because I write commission payment this suggests it is a commission role only so they won't allow the advert. 2 weeks now I have been arguing this case and posted the same advert on 3 other job boards without and issue. Their lack of customer contact is a disgrace.

wow shocking service for a business…

wow shocking service for a business account, bar advertising jobs for an ad having the incorrect date, takes over a week to even get hold of anyone!

Have a suicide hotline ready for after your call...

I would use Monster or Zip Recruiter before Indeed. I will not say Indeed has the worst customer service model because I don’t want to give them the satisfaction as it is clearly their goal. Indeed did however provide the worst customer service I have ever experienced. I ran into an issue when an employee said something was wrong and our job postings were not showing up. After a few days trying to figure out why, we received an email that Indeed believes we have "Misleading and Vague Sales ...

I feel like I have been scammed out of £1000

*****UPDATE***** 12/08/21 Yes the designated point of contact did get in touch but I am still to receive my refund........nothing has been refunded to me *****UPDATE****** I feel like I have been scammed out of over £1000 and as a small business I cannot afford this. I posted an advert on Indeed and within a short space of time one of their staff contacted me. He said my advert would get more applicants if we sponsored it. We agreed to this when he said it would cost us £250 for £500 worth ...

This is a scam company

This is a scam company, their customer service also talks to you like that. No respect for customer. Do not give them your credit card information. They will charge what ever amount, and make rules as they go. This company is horrible. they wont let you talk to their supervisor. Call them and see if they ever let you talk to their supervisor. Their words are "you cant speak to our supervisor, and we cannot give you his phone #".

HORRIBLE!

HORRIBLE!! They won't allow you to post negative reviews about companies, no matter how legit it sounds and in clean language. I don't care what they say about their guidelines, because my review didn't violate any of them. BS!! It looks like they get paid by the companies to not allow any negative reviews. SCAMMERS to say the least!

Very expensive for what you get - and what you get won't be what you asked for!

We placed an ad for Polish linguists in Liverpool. Of the 19 candidates forwarded to us, only 3 fitted any of the criteria. Most candidates were from all over the UK, including Edinburgh and the South East. When I complained I was told that it's better to draw from as wide an area as possible to increase your chances of finding a suitable candidate. Utter nonsense. Their algorithm just finds any candidate with the word 'Polish' in their CV and forwards them as a potential match, even though ...

Placed an ad and didn't even get one…

Placed an ad and didn't even get one employee. I tried again and nothing. Facebook jobs is much better and you don't have to pay. Indeed is extremely over priced.