Incapsula Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO Imperva Application Delivery

Great for static content Falls short for dynamic windows content v2.

What do you like best? The interface is very intuitive to use and it is very straight forward to set up, Seeing the amount of bad traffic that is blocked and the easy customization features makes it great for static content. The custom outage pages for when the application is down and being able to limit traffic by geo-location with custom error pages is also a great touch. What do you dislike? The biggest problem that I have had with incapsula is that it does not work well with very ...

Great CDN Provider

What do you like best? The Content Delivering Network is extremely helpful. I do not have to worry about slow speed in some countries any more. What do you dislike? Nothing so far, it has been great all along. What business problems are you solving with the product? What benefits have you realized? Slow speed in certain countries. And Incapsula solved this problem perfectly.

Incapsula

What do you like best? Distributed security outside of premise. Manage access through firewall to limited public IP set. What do you dislike? very cumbersome interface, hard to predict application behavior. Recommendations to others considering the product Verify every usecase vs. the product features. What business problems are you solving with the product? What benefits have you realized? External IP filtering

It was nice and cost effective

What do you like best? The Content delivery network and ease of setup What do you dislike? need some more features like site sheild What business problems are you solving with the product? What benefits have you realized? DDOS attacks and crawler attacks

Simple and performant caching system for mid to small size websites and companies

What do you like best? Was really easy to setup and implement. The reports and alerts provided great detail on the threats that we were facing and what settings we could tune to better optimize or enhance our use of the product. What do you dislike? The error pages, which you can only have one brand per account caused much frustration and confusion for both our internal and external business customers which was unacceptable. As well the caching system can be overly aggressive at times and ...

Very Secure - OK feature set otherwise

What do you like best? Security and speed. The core for imperva is very impressive. The stuff that is all in the background runs well and stumps security professionals. We actually give them vpn access to test us from internal due to how well imperva stumps them. This allows us to stay up to standards in case we need to change services for any reason (though we wouldnt want to. What do you dislike? I was kind of annoyed about the nearly complete API. I was unable to get something that was ...

Fast and easy implementation

What do you like best? I like the ease in setting new sites up behind Incapsula. During our first migration, a support person walked me through the process in a few minutes. It was much simpler than I imagined. What do you dislike? My one and only complaint revolves around SSL hardening. When I disabled the weak ciphers on my web server to force TLS 1.2 connections, my site won't be accessible through Incapsula until Incapsula support makes a change on their side. While minor, since they ...

Excellent protection

What do you like best? Incapsula helps you protect your website from hackers, from hacker shell scripts and backdoor tools, you will be notifited by email if you have infected files in your hosting account. And of course the primary activity and the best of this software is to speed up the operation of your site and enable detail statistic visit (more realistic than awstat and webalizer What do you dislike? We had a problem that it was impossible to connect to the server, we had to insure ...

Easy to use professional Caching/CDN/Firewall software

What do you like best? Best features: definitely caching/CDN, real-time statistics and ease of use. Great product in general. What do you dislike? Caching rules interface can be improved, more options/flexibility to be added. Regarding downtime.. once and ~30 minutes in the past 18 months, support team was responsive and pro-active. What business problems are you solving with the product? What benefits have you realized? We are running 100+ high load (ecommerce websites with ...

Reliable service, which simply works.

What do you like best? Have been using Incapsula for ~1 year now, and couldn't be happier. Haven't had a single issue, except when we migrated out SSL certificate. Even then, support fixed out issue ASAP during our nightly update process. What do you dislike? Minimum price is a bit high, but is definitely affordable for any company, either performance, or security oriented. What business problems are you solving with the product? What benefits have you realized? Increased security, ...