iManage Work Reviews in September 2026: User Ratings, Pros & Cons

"Imanage, excellent product for organizing cases"

What do you like best about iManage Work? very easy to organize cases and work with their support to get resolution What do you dislike about iManage Work? n/a, do not have any issues with the product What problems is iManage Work solving and how is that benefiting you? iManage is used by several of our law firm clients and because it is used by many it easy to troubleshoot issues when they arise

"Confusing but Efficient "

What do you like best about iManage Work? How you can save to different places, and how you can change the privacy settings and search by different categories. What do you dislike about iManage Work? It is a bit confusing to save something at first. You have to go through a bunch of steps to save one document. Recommendations to others considering iManage Work: Get a clear training on how to use it, otherwise you may not save a document properly. What problems is iManage Work solving and ...

"One of the Best Document Management Systems on the Planet!"

What do you like best about iManage Work? I love that it allows you to have a document but also create multiple versions of a document if you're needing a copy to work on that's separate from the original. What do you dislike about iManage Work? I don't like that, occasionally it will crash while integrated with outlook, depending on how many Add-ins are already installed in Outlook. Also at times if someone has the document checked out to work on it but forgot to check it back in before ...

"One of the Best Document Management Systems on the Planet!"

What do you like best? I love that it allows you to have a document but also create multiple versions of a document if you're needing a copy to work on that's separate from the original. What do you dislike? I don't like that, occasionally it will crash while integrated with outlook, depending on how many Add-ins are already installed in Outlook. Also at times if someone has the document checked out to work on it but forgot to check it back in before leaving for the day, you can't 'Steal' ...

"I want to quit my job because of this system"

What do you like best? I can word search through a document. That is the only positive that I have found. And that is not even close to worth it. What do you dislike? Everything else. Where do I begin? It has lost half of my documents, it doesn't save the latest versions of documents, it emails the wrong versions of documents, and most importantly I can't find my files when I need them. This has cost me so many hours of billable time and my work keeps piling up on me. This is the worst ...

"Pretty easy to learn and manage"

What do you like best about iManage Work? It's laid out fairly simply and contains easy directions for navigation. What do you dislike about iManage Work? It can be a little convoluted at times, especially for opening folders within folders. Recommendations to others considering iManage Work: Easy to navigate What problems is iManage Work solving and how is that benefiting you? It helps make co-authoring much more navigable.

"Pretty easy to learn and manage"

What do you like best? It's laid out fairly simply and contains easy directions for navigation. What do you dislike? It can be a little convoluted at times, especially for opening folders within folders. Recommendations to others considering the product: Easy to navigate What problems are you solving with the product? What benefits have you realized? It helps make co-authoring much more navigable.

"Heavy weight DMS, big costs and some big headaches"

What do you like best about iManage Work? Easy to use outlook interface Powerful indexer makes it easy to sift through lots of documents organization across teams is easy thanks to workspaces Email management works pretty well to keep all correspondence What do you dislike about iManage Work? DMS structure is rigid and prescriptive; lacks flexibility Indexer is a beast, needs tons of expertise required to keep it running (until recently) the lack of a proper web-client has been a ...

"Heavy weight DMS, big costs and some big headaches"

What do you like best? Easy to use outlook interface Powerful indexer makes it easy to sift through lots of documents organization across teams is easy thanks to workspaces Email management works pretty well to keep all correspondence What do you dislike? DMS structure is rigid and prescriptive; lacks flexibility Indexer is a beast, needs tons of expertise required to keep it running (until recently) the lack of a proper web-client has been a significant draw back mobility options need ...

"Efficient, compact, concise"

What do you like best? I like that the documents are integrated within outlook. What do you dislike? I dislike that I cannot have my outlook emails open at the same time that I want to open a file folder to look at documents. What problems are you solving with the product? What benefits have you realized? Integrating outlook and a DMS makes everything easier to find. It is very organized.