iGMS Reviews in September 2026: User Ratings, Pros & Cons

Excellent Platform for Short-Term Rental Management!

iGMS has been a game-changer for managing my short-term rental properties. The automation features—like messaging, guest communication, and calendar syncing—save me hours every week. I especially love how seamless the integration is with Airbnb, Vrbo, and Booking.com. The user interface is intuitive, and customer support has been consistently responsive and helpful. iGMS helps me run my rental business more efficiently and professionally. Highly recommend to any host or property manager ...

I've been with iGMS for three years.

I've been with iGMS for three years. The support team have been able to sort out my issues on most occasions. Most of the time it's been due to me not knowing the software and learning how it works. There have only been a couple of instances where I have had to email support that was beyond the chat support and they were able to fix the problem straight away.

Igms has made my things easier to…

Igms has made my things easier to manage and optimized my rentals. Also, it taughtme that my rental wasn't showing on google, but now, thanks to the app, it is.

IGMS is an excellent platform for management of short term rentals

IGMS is an excellent platform for managing my short term rentals. It has the ability to sync my booking calendar for AIRBNB, VRBO, and Booking.com preventing double bookings. I has also made messaging my guest easier because I can do it from the software regardless of which booking engine I am using. I would recommend it to anyone looking to start a short term rental business or even anyone managing just one STR property.

The software is very intuitive and easy to learn how to use. I highly recommend it for

iGMS helped me step up from hobby host to serious business. The direct booking site,integrations, and support team gave me the confidence to grow. If you're ready to scale,this is the tool you need.

We’ve had a great experience working with IGMS...

We’ve had a great experience working with iGMS so far. I’ve been in regular contact with Dan, and the communication has been excellent throughout. He offers clear guidance and genuinely looks for solutions to every issue that comes up. If a direct solution isn't immediately available, a workaround is always quickly provided.One thing I really appreciate is the responsiveness, emails are answered daily, and we never have to wait longer than 24 hours for a reply. On top of that, support ...

iGMS does everything I need it to do, and it does it well.

iGMS is a well-designed and effective application for managing my property. It's simple to use and has the features I need. I particularly like that (1) it receives the prices I need from PriceLabs, adjusts them for each channel, and feeds them on correctly, (2) working with the calendar is efficient and it syncs quickly, (3) supports AirBnb co-host integration, (4) my cleaning team can access the calender, (5) it integrates with my home heating setup, and (5) the customer support is super ...

Good tool, abysmal customer service.

Overall the tool is good but there is a permanent synch issue between VRBO and IGMS for which we have opened countless tickets without any long term fix. Short term fix is mostly user driven. Customer service is there but is lacklustre and as much as the customer service representatives are polite and I assume try their best to help, the escalation process is not working and you never feel like anyone picked up your request at the Management level. This is also one of the rare vendors that ...

IGMS has made it much easier to manage…

IGMS has made it much easier to manage all our properties. There are teething problems but the team is so responsive. Happy to grow with them.

Best choice in Property Management

IGMS system is useful in managing multiple properties so you can message guests from one platform, managing cleaners and having a multi calendar to see what is happening in next week/month. Additionally customer service is first class. When I have not understood how to work something on IGMS or make what I want happen, IGMS staff are always very helpful in explaining over the chat function. They give clear answers with screenshots if necessary. If they don't know something, they say, and ...