Icertis Contract Management Reviews in July 2026: User Ratings, Pros & Cons

Category Manager - Beef

What do you like best? The system is quite intutive and the links make it easy to get to the correct spot fast. What do you dislike? The system had timed out a couple times when I used it earlier this year. Recommendations to others considering the product The system is quite intuitive in taking you through the process of creating and signing a contract. What business problems are you solving with the product? What benefits have you realized? The contract creation and signing process.

Icertis CLM

What do you like best? Collaboration between team members is helpful, it was good to move to electronic signature, everything is kept in one place for future teams What do you dislike? My notifications go into trash which is inconvenient, the system doesn't keep reminding users for approval, which requires us to reach out continually to get approvals and this is an inefficiency What business problems are you solving with the product? What benefits have you realized? Electronic signature, ...

User Friendly

What do you like best? The easiness to work with this tool. The dashboard is pretty straight forward and on top of that the help link is extremely detailed. When I was first learning to use the tool, the help button gave me detailed information on everything I needed. What do you dislike? No complaints so far and I only heard great things from the rest of the team. What business problems are you solving with the product? What benefits have you realized? Contract management is much more ...

Icertis for software licensing contracts

What do you like best? We use Icertis to manage contracts worldwide for our high volume software licensing programs. We chose Icertis due to their ability to support our requirements out of the box. Our contracting model presents many possible variations based on customer geography, industry, and other attributes. Icertis enabled us to dynamically handle these variations in a performant and reliable way. Support along the way was excellent and Icertis is built on Azure which enabled the ...

ICM - best product

What do you like best? Configuration, Flexibility, Potential for customization, better than competitions' products What do you dislike? Icertis forces you to rethink your workflows. Recommendations to others considering the product This is the best product I have used so far. What business problems are you solving with the product? What benefits have you realized? - Improve processing SLA - prior to Icertis, we did not have a defined process for handling our SLAs - We have also ...

My Personnal thoughts

What do you like best? Since i use this product it make me save a lot of time that's why i really appreciate it, the automated process also is very useful and the app wich auto fill the informations for receipts thats a really nice feature ! What do you dislike? The only thing i d'ont really like is when you have a transaction problem it take a certain time t because its not automatic Recommendations to others considering the product Really good i'll do my best to share and spread your ...

A really good software

What do you like best? Icertis has a design that really makes you want to work, the dashboard and the storage capacitiesare really nice too. It is also very easy to update contracts and track changes and updates. What do you dislike? For me there is almost nothing that causes me problems in this software... In my company I am not the only one to work with and none of us has any problem... Recommendations to others considering the product Nothing.. Do not hesitate to work with this ...

Good Software

What do you like best? The storage capabilities and the customer service is really polite and helpful What do you dislike? Only admins can upload templates and length to configure. Recommendations to others considering the product Really helpfulf and usefull What business problems are you solving with the product? What benefits have you realized? Global solution for all my business.

Good for our needs

What do you like best? I like the centralized nature and ease at which we can create agreements. The integration with DocuSign is a key component that is seamless. What do you dislike? I dislike the fact that to accurately account for all contract terms on third party paper you have to essentially create a new document in their system filling out all of the applicable terms. I wish, and I think it's coming, that one could just upload a third party document and the system recognizes the ...

Best of Bread

What do you like best? I really enjoy the ease of the interface and the power that is there in the tool. I truly believe customer support is the best I have ever had of any vendor in my career. Excellent people and excellent technology. What do you dislike? Length to configure. Excellent resources for project configuration but the time from beginning to end is a challenge in a fast paced project. What business problems are you solving with the product? What benefits have you realized? ...