IBM API Connect Reviews in August 2026: User Ratings, Pros & Cons

These are the guys who own softlayer

These are the guys who own softlayer, and ran it to the ground. The support is crap. You're also charged a ton for things you can get cheaper elsewhere. Extortion mucrg

It would be hard to find a firm with…

It would be hard to find a firm with worse customer service than IBM. Opaque, confusing, hard to communicate and time wasting. Truly a day spent with IBM customer service would make anyone suicidal. I can see why the stock performance is so disappointing

Absolutely has the worst customer…

Absolutely has the worst customer service. If there was an option to give zero stars, I would. I spoke to them about cancelling my subscription and not being charged before the month started. They were not willing to help which is understandable due to the policy agreement, but what is not okay is that they later double charged me for the service that I'm not even using

My credit card was charged twice on…

My credit card was charged twice on 13th and 14th November for SPSS monthly subscription and I called 132 426 customer service and was transferred to the wrong department twice (once to business that don’t deal with invoices and another time to spss grad pack that doesn’t deal with SPSS subscriptions. I wrote an email to IBM invoice department about the matter. I later call 1800 629 135 for and was hung up on. I called 9354 4000 and was also hung up on. This is appaling service

My credit card was charged twice on…

My credit card was charged twice on 13th and 14th November for SPSS monthly subscription and I called 132 426 customer service and was transferred to the wrong department twice (once to business that don’t deal with invoices and another time to spss grad pack that doesn’t deal with SPSS subscriptions. I wrote an email to IBM invoice department about the matter. I later call 1800 629 135 for and was hung up on. I called 9354 4000 and was also hung up on. This is appaling service

Used to be a better company

Used to be a better company

IBM was the best business partner I…

IBM was the best business partner I ever had.I used IBM software to connect my employees who worked from remote locations to my Architectural firms servers and to one another, We shared our work products and progress documentation with our clients their legal advisors, regulators having jurisdiction over the work and the contractors performing the construction throughout often fast tracked planning design and construction of public convention facilities . We were a small firm, doing big ...

CRAP

CRAPWe where an IBM user for years. Their Technical Services are pathetic. Used their GTS services to fix a DDOS issue and made worse.

API connect review

What do you like best? The run time - datapower is the fastest and best run time engine What do you dislike? Cloud dissociations , upgrade releases have so many bugs that we have to keep repeatedly using ifixes to upgrade Recommendations to others considering the product: Will recommend for api management What problems are you solving with the product? What benefits have you realized? API management

Good tool which needs little improvement

What do you like best? It allows you to maintain many API hassle free and needs very less maintenance. Also it is good to have different portals for developing rules and maintaining APIs. Also security can be maintained in only one one place(API connect) instead of configuring in every service. And with less technical knowledge it can be used. What do you dislike? The tool is simple but for a newbie it is confusing. it should be further more simplified and made it easy. ans also can ...