9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
Add to compare
Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
Are you using HubSpot Service Hub?
Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
Filter results
Sort by :
Showing 401-410 out of 822
SS
Shelli S
07/21/22
"Efficient and effective"
What do you like best about HubSpot Service Hub? HubSpot Service Hub is most helpful with service ticket creation, communication, tracking, and completion. What do you dislike about HubSpot Service Hub?
AU
Anonymous User
07/21/22
"Easy to use"
What do you like best about HubSpot Service Hub? I appreciate the ease of use of the tool and the wide range of customizations available. It really makes staying organized a breeze - an essential in the work I do each day. I'm able to stay organized, on task, and in turn, keep my customers happy.
NW
Nacole W
07/21/22
"Great centralized location for information and automation"
What do you like best about HubSpot Service Hub? All the info from marketing automation, communication and deal closing is found within Hubspot so when we are servicing with a customer we can see historical communication as well.
NP
Nichole P
07/21/22
"HubSpot has streamlined our entire process!"
What do you like best about HubSpot Service Hub? HubSpot is easily the most user-friendly CRM we have ever used. Having the ability to streamline & automate so many things has made our lives drastically easier. We have our entire team in HubSpot ranging from Business Development, Marketing, Sales, and Implementation, all the way to Account Management in HubSpot so we can easily track everything client related. The number of API integrations and the ability to be flexible and customize is ...
Read more
MH
Margarita H
07/21/22
"excellent tool"
What do you like best about HubSpot Service Hub? control with tickets, allows for excellent patient management What do you dislike about HubSpot Service Hub?
CO
Christian O
07/21/22
"Robust and Easy to learn"
What do you like best about HubSpot Service Hub? I like that Hubspot has a variety of tools on the service side. Organizing and generating reports are easy and I especially liked the Conversations view makes replying to clients easy
DD
Denizio D
07/21/22
"A Deal-MAKER!"
What do you like best about HubSpot Service Hub? Being able to manage our entire service pipeline in one place has been life-changing for our service and support team! What do you dislike about HubSpot Service Hub?
MH
Manuel H
07/21/22
"A powerful tool for business!"
What do you like best about HubSpot Service Hub? At Thrivable we use Hubspot extensively. Our marketing website is built using Hubspot. We use it to log all conversations involving external groups, whether for Sales or Marketing. And we use it for Customer Service. Since all these functions depend on Hubspot, a lot of our business dashboards and analytics also live there.
AS
Alexandra S
07/21/22
"HubSpot -Amazing multivalent tool for your business"
What do you like best about HubSpot Service Hub? The sequences, tickets, logging in calls What do you dislike about HubSpot Service Hub?
AU
Anonymous User
07/20/22
"Great app for businesses!"
What do you like best about HubSpot Service Hub? User friendly and easy to navigate. Happy to use it. What do you dislike about HubSpot Service Hub?
Free vendor scorecard
Evaluate HubSpot Service Hub objectively with the help desk software scorecard
A weighted help desk software vendor scorecard to score HubSpot Service Hub against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].