9.1
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HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
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Showing 371-380 out of 822
DA
David A
08/17/22
"HubSpot is easy to navigate and you can do a lot of things to better help your clients."
What do you like best about HubSpot Service Hub? Using Hubspot can help you provide your clients with the best possible service. There are many elements that will simplify the business process. You can communicate with the customer through real-time chat and emails. Additionally, it offers the most striking reports that are not unpleasant to look at.
KM
Kyle M
08/09/22
"Great and easy intergrated ticketing software"
What do you like best about HubSpot Service Hub? It is extremely easy to track, create and account for tickets on the website. Networking and talking to external contacts, along with task management. Driving efficency.
AU
Anonymous User
08/05/22
"HubSpot Service Hub"
What do you like best about HubSpot Service Hub? Ease of use, responsive customer success team, reporting tools What do you dislike about HubSpot Service Hub?
OR
Oscar R
07/23/22
"It is very easy to use, and its features are basically complete"
What do you like best about HubSpot Service Hub? the automatic updates on the tickets work well. What do you dislike about HubSpot Service Hub?
LF
Lucrezia F
07/23/22
"Meticulous organization"
What do you like best about HubSpot Service Hub? I liked best the way HubSpot explain inbound marketing What do you dislike about HubSpot Service Hub?
IH
Ibrahim H
07/22/22
"I have using HubSpot for quite sometime and very useful"
What do you like best about HubSpot Service Hub? Record keeping- saves everything you want What do you dislike about HubSpot Service Hub?
SL
Sebastian L
07/22/22
"It is efficient and user friendly!"
What do you like best about HubSpot Service Hub? The layout is dynamic and very user-friendly. The multiple inbox layout and the notifications as well as the dynamic capabilities with other apps are both useful and impressive.
AU
Anonymous User
07/21/22
"From Google sheets to actual efficiency"
What do you like best about HubSpot Service Hub? Use of templates, snippets, workflow, meetings to automate processes and gain efficiency. What do you dislike about HubSpot Service Hub?
BB
Barak B
07/21/22
"Great Support Solution"
What do you like best about HubSpot Service Hub? The fact it's integrated with my CRM and their business model which is much more straightforward than the other vendor we had before
KP
Karthikeyan P
07/21/22
"User friendly and our Team don't lose track of ongoing projects"
What do you like best about HubSpot Service Hub? Simple, user-friendly, features edge out the competition, Team collaboration What do you dislike about HubSpot Service Hub?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].