9.1
SpotScore
HubSpot Service Hub Reviews in August 2026: User Ratings, Pros & Cons
Inbound support made simple and efficient.
Add to compare
Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot Service Hub Reviews & Ratings
Are you using HubSpot Service Hub?
Spotsaas Editor’s POV
HubSpot Service Hub offers a comprehensive solution for managing customer support requests. Its integration with HubSpot CRM enhances customer relationship management, making it ideal for businesses looking to streamline their support processes.Read more
HubSpot Service Hub pros and cons
Easy inbound support management
Integrates with HubSpot CRM
Configurable team roles
User-friendly interface
Limited customization options
Can be complex for new users
Filter results
Sort by :
Showing 251-260 out of 822
JA
Jed A
10/31/22
"Hubspot Experiece"
What do you like best about HubSpot Service Hub? The notification of the messages and emails are on point What do you dislike about HubSpot Service Hub?
NA
Nikky A
10/27/22
"Great webpage, easy to get around"
What do you like best about HubSpot Service Hub? HubSpot is easy to get around; I use it often for work and work-related activities. It is very convenient to know that everything I need is right there.
AU
Anonymous User
10/27/22
"Easy to Navigate"
What do you like best about HubSpot Service Hub? Easy to categorize and organize topics for review. What do you dislike about HubSpot Service Hub?
JL
Jenny L
10/26/22
"quick and seemless"
What do you like best about HubSpot Service Hub? Very helpful when you are managing a business with large number of members. Using it is so smooth and very self explanatory and no need fro complicated processes
NL
Ness L
10/26/22
"My HubSpot Experience"
What do you like best about HubSpot Service Hub? HubSpot is very user-friendly and easy to navigate; I like the fact that we can create our very own templates and save them for future use. HubSpot makes everything so much easier, from locating an account, and managing tickets, to customizing contact properties.
AY
Alvie Y
10/26/22
"I have a very great experience with HubSpot, very easy-to-learn navigation."
What do you like best about HubSpot Service Hub? very easy-to-learn navigation, very detailed information that showed from the main contqct page What do you dislike about HubSpot Service Hub?
PH
Porcha H
10/25/22
"HubSpot Review"
What do you like best about HubSpot Service Hub? I love how user friendly the software is and how seamless it is to create a custom report or manage tickets. What do you dislike about HubSpot Service Hub?
MD
Marco D
10/25/22
"Simple, streamlined, and new user friendly."
What do you like best about HubSpot Service Hub? The ability to see a visual representation of metrics and volume on chats/emails taken. This allows us to be competitive with fellow employees when we can see visual representations of our stats.
NF
Nora F
10/24/22
"Usage of Hubspot for Cutomer Care Team"
What do you like best about HubSpot Service Hub? The ticketing pipeline and the automation workflows What do you dislike about HubSpot Service Hub?
AA
Alexander A
10/24/22
"Does the job, easy to configure, and allow for a good start on customer 360"
What do you like best about HubSpot Service Hub? Easy to set up and configure. Ability to keep Marketing, Sales, and Support on the same platform.
Free vendor scorecard
Evaluate HubSpot Service Hub objectively with the help desk software scorecard
A weighted help desk software vendor scorecard to score HubSpot Service Hub against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].