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9.1

Spot Score

HubSpot Service Hub - Help Desk Software

HubSpot Service Hub Reviews in May 2025: User Ratings, Pros & Cons

Inbound support made simple and efficient.

4.3

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Starts from $1,200, also offers free forever plan

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HubSpot Service Hub Reviews & Ratings

4.3

Very Good

Based on 849 ratings & 822 reviews

Rating Distribution

Excellent

(750)

Very Good

(65)

Good

(5)

Poor

(2)

Terible

(0)

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Showing 251-260 out of 822

JA

Jed A

10/31/22

5 out of 5

"Hubspot Experiece"

What do you like best about HubSpot Service Hub? The notification of the messages and emails are on point What do you dislike about HubSpot Service Hub?

NA

Nikky A

10/27/22

5 out of 5

"Great webpage, easy to get around"

What do you like best about HubSpot Service Hub? HubSpot is easy to get around; I use it often for work and work-related activities. It is very convenient to know that everything I need is right there.

AU

Anonymous User

10/27/22

5 out of 5

"Easy to Navigate"

What do you like best about HubSpot Service Hub? Easy to categorize and organize topics for review. What do you dislike about HubSpot Service Hub?

JL

Jenny L

10/26/22

5 out of 5

"quick and seemless"

What do you like best about HubSpot Service Hub? Very helpful when you are managing a business with large number of members. Using it is so smooth and very self explanatory and no need fro complicated processes

NL

Ness L

10/26/22

5 out of 5

"My HubSpot Experience"

What do you like best about HubSpot Service Hub? HubSpot is very user-friendly and easy to navigate; I like the fact that we can create our very own templates and save them for future use. HubSpot makes everything so much easier, from locating an account, and managing tickets, to customizing contact properties.

AY

Alvie Y

10/26/22

5 out of 5

"I have a very great experience with HubSpot, very easy-to-learn navigation."

What do you like best about HubSpot Service Hub? very easy-to-learn navigation, very detailed information that showed from the main contqct page What do you dislike about HubSpot Service Hub?

MD

Marco D

10/25/22

5 out of 5

"Simple, streamlined, and new user friendly."

What do you like best about HubSpot Service Hub? The ability to see a visual representation of metrics and volume on chats/emails taken. This allows us to be competitive with fellow employees when we can see visual representations of our stats.

PH

Porcha H

10/25/22

5 out of 5

"HubSpot Review"

What do you like best about HubSpot Service Hub? I love how user friendly the software is and how seamless it is to create a custom report or manage tickets. What do you dislike about HubSpot Service Hub?

AA

Alexander A

10/24/22

5 out of 5

"Does the job, easy to configure, and allow for a good start on customer 360"

What do you like best about HubSpot Service Hub? Easy to set up and configure. Ability to keep Marketing, Sales, and Support on the same platform.

HH

Hazel H

10/24/22

5 out of 5

"HubSpot is amazing!!!"

What do you like best about HubSpot Service Hub? It is not just a marketing tool, it is so many things. It is such a user-friendly platform. It's easy to navigate. I didn't had a formal training but I am navigating it with no issues.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].