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9.1

Spot Score

HubSpot Service Hub - Help Desk Software

HubSpot Service Hub Reviews in May 2025: User Ratings, Pros & Cons

Inbound support made simple and efficient.

4.3

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Starts from $1,200, also offers free forever plan

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HubSpot Service Hub Reviews & Ratings

4.3

Very Good

Based on 849 ratings & 822 reviews

Rating Distribution

Excellent

(750)

Very Good

(65)

Good

(5)

Poor

(2)

Terible

(0)

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Showing 231-240 out of 822

AU

Anonymous User

11/21/22

5 out of 5

"HubSpot is The Spot"

What do you like best about HubSpot Service Hub? Easy integration with everything our company already uses and it really simplifies our workflow. What do you dislike about HubSpot Service Hub?

DS

Dasha S

11/20/22

5 out of 5

"Great automation tool"

What do you like best about HubSpot Service Hub? Email templates and sequences are so useful when having to email a lot of clients. Saves time and helps to follow up on tasks.

TS

Thazeemuddin S

11/20/22

5 out of 5

"Wonderful tool for CRM"

What do you like best about HubSpot Service Hub? One stop solution for CRM . Less coding required with multiple plugin integration. Easily manageable. What do you dislike about HubSpot Service Hub?

SA

Sumiran A

11/19/22

5 out of 5

"The best CRM tool we have used so far"

What do you like best about HubSpot Service Hub? HubSpot is being used by many users in our company which is why the workflow has never been as simple as it is now. What do you dislike about HubSpot Service Hub?

AL

Ariel L

11/18/22

5 out of 5

"Hubspot is a One Stop for All Needs"

What do you like best about HubSpot Service Hub? I love that everything I need is in Hubspot, and that it has so much capabilities. What do you dislike about HubSpot Service Hub?

SM

Samantha M

11/18/22

5 out of 5

"HubSpot Experience - Positive overall, with room for feature development"

What do you like best about HubSpot Service Hub? The feedback tool on HubSpot Service Hub is easy to use - intuitive, and allows for customization. I wish there were more flexibility in sending automation, though.

MM

Moe M

11/18/22

5 out of 5

"HubSpot Experience"

What do you like best about HubSpot Service Hub? The ability to track when my clients have opened an email / what links they have utilized What do you dislike about HubSpot Service Hub?

DD

Dana D

11/18/22

5 out of 5

"Fast, organized, easy"

What do you like best about HubSpot Service Hub? What I find most helpful about Hubspot is how I'm able to organize my inbound and outbound emails, as well as communicate needs to colleagues.

AU

Anonymous User

11/18/22

5 out of 5

"HubSpot is very helpful"

What do you like best about HubSpot Service Hub? Hubspot is a convenient place to store all of your customer information to refer back to. What do you dislike about HubSpot Service Hub?

EH

erika h

11/18/22

5 out of 5

"Hubspot is an all in one business tool that covers all aspect of our company.dfgsdfgdfsagagf"

What do you like best about HubSpot Service Hub? Hubspot is an all-in-one business tool covering all aspects of our company, from sales and marketing to service. I wish it were easier to implement, but other than that, it has helped our team streamline.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].