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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 151-160 out of 3172

WW

Witold W

12/18/23

5 out of 5

"HubSpot - the best CRM I have used so far."

What do you like best about HubSpot Sales Hub? HubSpot is a simple, yet very powerful tool. On one hand, it is very easy to use for beginners. On the other hand - it provides really rich and powerful functionality for professionals. I learn new stuff every day!

MI

Manuela I

12/18/23

5 out of 5

"Excellent sales partner"

What do you like best about HubSpot Sales Hub? I absolutely love using HubSpot! Having everything in one place makes my work as a salesperson incredibly efficient. The platform is not only easy to use but also highly customizable, allowing me to tailor it to my specific needs. HubSpot is truly a great tool for any sales professional.

NW

Nigel W

12/18/23

5 out of 5

"Flexibility wherever you are"

What do you like best about HubSpot Sales Hub? The system is easy to navigate, easy to share info or assign tasks to colleagues and keep a record of correspondence relating to deals. I can access the system from my ipad and phone when out and about just as easily as on my pc at work.

MB

Mehdi B

12/18/23

4 out of 5

"good CRM for business purpose"

What do you like best about HubSpot Sales Hub? tasks organization and good number of features for the paid version What do you dislike about HubSpot Sales Hub?

JM

Johnny M

12/17/23

5 out of 5

"Drop Dead Tool"

What do you like best about HubSpot Sales Hub? Probably the best feature of Hubspot is the recording feature as the call can be relistened to if an email address was incorrectly entered and the email bounced. If I assign a task to a team member like to make a call or site visit they can listen to my call before they go into a meeting and have the gist of what was discussed.

AP

Alan Parks

12/16/23

4 out of 5

Much better than our last CRM and the…

Much better than our last CRM and the support is good, but a little pricey.

AU

Anonymous User

12/16/23

5 out of 5

"Very Enjoyable experience"

What do you like best about HubSpot Sales Hub? easy to use, implement and has many features. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

12/15/23

4 out of 5

"User friendly"

What do you like best about HubSpot Sales Hub? HubSpot is super user friendly! It is such a helpful and useful tool that makes my job easier. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

12/15/23

4 out of 5

"Pretty good"

What do you like best about HubSpot Sales Hub? I can organize all my companies pretty well, syncs with rocketreach What do you dislike about HubSpot Sales Hub?

EL

Evan L

12/15/23

5 out of 5

"Intuitive and responsive without the headache."

What do you like best about HubSpot Sales Hub? Lightning fast navigation leads to me breezing through my daily tasks. No bloated UIX or infrastructure to hold me back. It's easy for me to train my team on and apply to every aspect of our sales hub.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].