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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.2

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Starts from $1,780 when Billed Monthly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.2

Very Good

Based on 10374 ratings & 3140 reviews

Rating Distribution

Excellent

(2104)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Expert's Review

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 151-160 out of 3140

KP

Kavyansh P

12/10/23

5 out of 5

"Managing all sales stuff in one place"

What do you like best about HubSpot Sales Hub? 1. Organizing and managing contact in one location. 2. It helps for getting insight for your emails, when people clicking on your links, all kind of tracking.

CP

Charu P

12/09/23

4.5 out of 5

"Great UI for comprehensive view of entire sales pipeline"

What do you like best about HubSpot Sales Hub? UI is best with summary of view of each stage What do you dislike about HubSpot Sales Hub?

CP

Charu P

12/09/23

4.5 out of 5

"Great UI for comprehensive view of entire sales pipeline"

What do you like best about HubSpot Sales Hub? UI is best with summary of view of each stage What do you dislike about HubSpot Sales Hub?

BW

Blair W

12/07/23

4 out of 5

"Essential to building my first book of business"

What do you like best about HubSpot Sales Hub? Intuitive, easy to keep track of, basically every time I thought of something I needed, the functionality already existed within HubSpot, it was just a matter of finding it and adding to my workflow (which thanks to help functions is quick and easy too!)

JS

Jenifa S

12/06/23

5 out of 5

"Friendly Software "

What do you like best about HubSpot Sales Hub? Without a doubt, HubSpot's capabilities makes it one of the best marketing platforms out there, and arguably the best for inbound marketing.

AU

Anonymous User

12/06/23

4 out of 5

"Intuitive CRM with detailed reporting"

What do you like best about HubSpot Sales Hub? Hubspot has a reputation for being a marketing platform. Using the sales hub version helped to streamline outbound outreach. Keeping a clean CRM is very important, and the reporting on the journey from an MQL to an SQL has been clarifying for RoI and strategy to meet KPIs.

JS

Julian S

12/05/23

5 out of 5

"Super powerful with Ease of Use."

What do you like best about HubSpot Sales Hub? Great that it has Sequences, will advocate in my next role. What do you dislike about HubSpot Sales Hub?

KW

Keri W

12/04/23

5 out of 5

"good product"

What do you like best about HubSpot Sales Hub? i like the tasks feature - very helpful. What do you dislike about HubSpot Sales Hub?

AD

Amanda D

12/01/23

5 out of 5

"Working so Smoothly!"

What do you like best about HubSpot Sales Hub? The integration with hubspot is AMAZING! this has streamlined so many of our processes and give me the ability to lightlen my data entry load

AA

Anna A

12/01/23

5 out of 5

"Great tool for monitoring sales activity and conversion"

What do you like best about HubSpot Sales Hub? It's great with the sales integration to properly monitor emails and other activities pertaining to sales conversions. And it has AI automation that enriches your data automatically with just a website URL of the company you're encoding to the CRM.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].