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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 141-150 out of 3172

AU

Anonymous User

12/20/23

4.5 out of 5

""Right Software to Manage for customer data's""

What do you like best about HubSpot Sales Hub? * I am using Hubspot for last three years. its very useful for us and our company. * It is integration of our company network like email , outlook. we are maitaining customer record in this CRM.

JJ

John Jairo C

12/20/23

4.5 out of 5

"Un CRM de gran ayuda"

What do you like best about HubSpot Sales Hub? Dentro de las funciones que nos brinda el CRM, esta el hecho de poder llevar la gestion con cada cliente dentro de su pipeline, de poder integrarlo con otros servicios. Permite crear tareas para seguimiento.

AU

Anonymous User

12/20/23

4.5 out of 5

""Right Software to Manage for customer data's""

What do you like best about HubSpot Sales Hub? * I am using Hubspot for last three years. its very useful for us and our company. * It is integration of our company network like email , outlook. we are maitaining customer record in this CRM.

J

Joachim

12/20/23

4 out of 5

Recommended

We are on the free plan. After six months, we believe it is a quite simple tool to use, considering its size and structural complexity. As an add-on to the community-based support, a second-level ticket-based staff support would have been welcome. (This is available for the paid plans.) This subtracts one star from an otherwise five-star rating. Recommended.

AU

Anonymous User

12/20/23

3.5 out of 5

"Standard CRM"

What do you like best about HubSpot Sales Hub? My favorite tool is the template emails that I can use both within Hubspot as well as within my gmail account What do you dislike about HubSpot Sales Hub?

MM

Michael M

12/20/23

5 out of 5

"Love all the integrations!"

What do you like best about HubSpot Sales Hub? I love how it connects into virtually every system I have. Keeps everything in one place. What do you dislike about HubSpot Sales Hub?

JB

Jessie B

12/19/23

4.5 out of 5

"Love hubspot, hate aircall"

What do you like best about HubSpot Sales Hub? The customizability of the platform and the ability to integrate apps What do you dislike about HubSpot Sales Hub?

JB

Jessie B

12/19/23

4.5 out of 5

"Love hubspot, hate aircall"

What do you like best about HubSpot Sales Hub? The customizability of the platform and the ability to integrate apps What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

12/19/23

4 out of 5

"Sidekick ( Now Sales) has made selling so easy and organised"

What do you like best about HubSpot Sales Hub? Using Hubspot primarily for sales and account management activities. Features like sequences, email templates & workflows along with their close integration with the CRM makes selling, following up and tracking prospect activity so easy and efficient.

AK

Aman K

12/19/23

5 out of 5

"Best CRM ever"

What do you like best about HubSpot Sales Hub? 1. Easy to use 2. Multiple filters

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].