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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.2

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Starts from $1,780 when Billed Monthly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.2

Very Good

Based on 10374 ratings & 3140 reviews

Rating Distribution

Excellent

(2104)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Expert's Review

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 141-150 out of 3140

JF

James F

12/15/23

4.5 out of 5

"It helps with pipeline management and closing deals quicker."

What do you like best about HubSpot Sales Hub? Ability to integrate and very user friendly. What do you dislike about HubSpot Sales Hub?

DS

Deividas Stankevičius

12/14/23

4 out of 5

Good experience for everyday tasks.

Date of experience: December 15, 2023

EH

Eli H

12/14/23

5 out of 5

"Impressed!"

What do you like best about HubSpot Sales Hub? The simplicity to navigate between deals, companies and contacts and the ability to include plenty of details accross each of those attributes is very simple and seamless, alsmost any experienced sales peron can use it natively without even being trained.

AU

Anonymous User

12/14/23

5 out of 5

"Easy to use dashboard!"

What do you like best about HubSpot Sales Hub? I use the dashboard everyday to track my sales against other agents in our department. What do you dislike about HubSpot Sales Hub?

ES

Em S

12/14/23

3.5 out of 5

"Snapshot of customer profile"

What do you like best about HubSpot Sales Hub? What I find most helpful is the tracking and note-taking. HubSpot allows you to email customers directly from their profile. You have visibility of all touch points; it's a historical paper tail. You can set yourself tasks to track your progress.

AU

Anonymous User

12/14/23

1 out of 5

"Poor Customer Service"

What do you like best about HubSpot Sales Hub? There are unlimited sales and marketing automations that you can create through HubSpot, and the platform makes it easy to track your sales pipeline.

CM

Christopher M

12/13/23

5 out of 5

"Improves Sales + Marketing collaboration and insights"

What do you like best about HubSpot Sales Hub? The ease of use. I really apprecaite that my Sales Team has a good grasp of the tool and an eagerness to work with me in getting campaigns out.

DR

David R

12/12/23

4.5 out of 5

"HubSpot Sales Hub"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub is like the Swiss Army knife of sales tools. It's got everything you need in one place, from lead management to deal-closing magic. The way it simplifies and organizes the chaos of sales is pretty remarkable.

DR

David R

12/12/23

4.5 out of 5

"HubSpot Sales Hub"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub is like the Swiss Army knife of sales tools. It's got everything you need in one place, from lead management to deal-closing magic. The way it simplifies and organizes the chaos of sales is pretty remarkable.

FR

Felicjan R

12/11/23

4 out of 5

"One in all"

What do you like best about HubSpot Sales Hub? It's great to have one place where we can track everything. What do you dislike about HubSpot Sales Hub?