Housecall Pro Reviews in August 2026: User Ratings, Pros & Cons

Awesome, and getting better!

What do you like best? I love the postcard and email marketing. I love the fact that my customer gets at least seven logo impressions of my business per transaction. I love how easy it is to use. What do you dislike? There is not much I don't like. At first, there were issues with QuickBooks integration. However their excellent customer service bent over backwards and fixed every issue for me Recommendations to others considering the product Call them, get set up for a demo. That is ...

Good starting software for small businesses

What do you like best? The software has many desirable features that a small business can benefit from, and the customer service is knowledgeable, quick to respond, and very professional. What do you dislike? While there are many great features, some of them are missing key abilities that can sometimes be more of a hindrance than a help. Also, the reporting capabilities are somewhat lacking. What business problems are you solving with the product? What benefits have you realized? Was a ...

Great time saver and organizer!

What do you like best? Organizing our schedule, GPS coordinates, sending info to Quickbooks automatically, and the ability to set up automated postcards or emails to our clients after jobs. What do you dislike? I would prefer the app had some of the features included in the desktop version, such as access to invoice number and ability to set up new service items. Recommendations to others considering the product Housecall Pro is absolute best if you have office staff on a desktop ...

Best service app out there!

What do you like best? That it is truly mobile, meaning that it is an actual app not longing on to the web as with other systems. This allows for all of our techs to accept credit cards as for post collection as they happen (real time. What do you dislike? House call just need to be able to run reports and it will in my eyes be the best service software for both scheduling, invoicing and marketing. Hands down it does everything else we need. Recommendations to others considering the ...

1 year in now

What do you like best? I had been a servicemonster client for around a decade,very little change,when they did upgrade (ie Google calendar sync it was useless to me. However their customer service was excellent. Housecall pro is an application based program it started with limited options with a promise to grow I am very pleased to say that they have kept their promise and continue to get "gooder n gooder" Thierry customer service is also excellent. Even my limited technology ...

I love working with this program. It makes running my company easier!

What do you like best? I like that I can access my entire schedule and all of my customers from my phone. What do you dislike? There is not much I don't like. The customer service is always there to fix my issues What business problems are you solving with the product? What benefits have you realized? We are keeping everything organized now.

Awesome CRM product out there fore Service industries!

What do you like best? First I will tell you that this product has the best tech support out there. They will do anything and everything they can to make sure it works how you need it to. The mobile phone app is by far the best feature. The other features such as scheduling and invoicing are also very easy to use. Overall this has saved us so much money! What do you dislike? There is very little to dislike. They are continuously making improvements to the app so even if there is something ...

Excellent Sofware

What do you like best? HouseCall Pro turns our life much more simple to manage our schedule for our Cleaning Company. Simple, very proactive, excellent customer service and great price. Highly recommend! What do you dislike? Nothing! The best part about this software is that it is cloud-based making it available where ever you go. The customer support is unparalleled. The interface is smooth and intuitive, the ease of scheduling & rescheduling is streamlined, the stats/tags make tracking ...