Housecall Pro Reviews in August 2026: User Ratings, Pros & Cons

A great solution for small businesses

What do you like best? The automated marketing options, full-featured app, and great customer service. What do you dislike? There's not a whole lot to dislike. For me, the scheduler seems like it could be a bit more streamlined... It can get a bit cumbersome when trying to input multiple jobs or estimates. Recommendations to others considering the product Give it a shot! You'll be pleasantly surprised at all the features a CRM software can have. What business problems are you solving ...

good Product

What do you like best? The office staff and the technicians love the program. We use it as our go to system. The techs love it for its ability to be linked with their phones. Invoice clients change an order on the fly and Have an email to a client all within seconds. Payments are processed right there and the clients love it. What do you dislike? Some times changes are made without notification What business problems are you solving with the product? What benefits have you realized? It ...

Great for small businesses!

What do you like best? The platform is easy to use, and it makes record keeping a breeze! What do you dislike? Some features can only be accessed from a computer. Recommendations to others considering the product It will make operations very easy to integrate with Quickbooks. What business problems are you solving with the product? What benefits have you realized? Appointment scheduling and updates are easier to manage using Housecall Pro.

Great app for Field Services

What do you like best? For a dynamic operations like running multiple vehicles for a field service organization, this app answers almost all of our needs. We get more bang for our buck with this program and cannot help be be a cheerleader for it! What do you dislike? They can utilize an API feature for our IT Department. Recommendations to others considering the product For a dynamic operations like running multiple vehicles for a field service organization, this app answers almost all ...

Perfect for Anyone in The Mobile Service Industry!

What do you like best? I have been using HouseCall Pro for a few months now and it is great! Very easy to schedule jobs, competitive fee structure for credit card processing, and quick disbursements from your HouseCall account to your bank. The interface is simple and easy to use. No issues having the employees open it and be able to figure it out without any training necessary! I was going to get a Square account for my payment processing, but then I discovered HouseCall Pro and I'm so ...

Best Option for Scalability!

What do you like best? The dispatching for our crews is the most amazing part of HC PRO. We operate in several locations and this makes it easy on our call center. The Customer Support is phenomenal! Chris and the rest of the team use Intercom.io and I love this as a software guy myself. This allows great customer support. It even emails the customer if they leave the page. (complete transcript. They publish regular updates, with screenshots and I love being able to share this with our ...

Perfect for any service company.

What do you like best? Easy to use. Connects to all calendars and quickbooks. What do you dislike? Cost for additional employees is to high. Recommendations to others considering the product Give it a try! The credit card processing alone is worth it and better pricing. Scheduling with additional employees is simplified. What business problems are you solving with the product? What benefits have you realized? Scheduling, invoicing, credit card processing made easy.

HouseCall Pro: Just Get It

What do you like best? Very responsive support team. I have used them often while getting started. The support team has a very fast response with actual solutions. They are also very responsive and attentive to improvement suggestions. The software is very intuitive and helpful for the tech in the field and for anyone administering in the office. The sheer volume of automated features that allows techs to manage their jobs and owners to manage their sales makes it a must have software ...

Housecall Pro perfect for service industry

What do you like best? Easy to use and understand interface. rolls into quickbooks seamlessly. gives me access in the field, so I know what's going on at all times. The best part is they are still adding on more features.They listen to what you have say. What do you dislike? when I signed up I wasn't sure which package I needed. I should have asked more questions, but after a couple of months we grew so I had to change packages anyway. Recommendations to others considering the product ...

Excellent product

What do you like best? It is a huge time saver! I no longer have to add customers into a separate database. It automatically texts and emails appointment reminders and thank you's. Low credit card rates What do you dislike? Sometimes, the software glitches for the techs in the field when using it on their iphones. Sometimes, they are unable to upload job pictures or change the line items. Recommendations to others considering the product Make your job easier and switch to Housecall ...