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9.6

SpotScore

Housecall Pro - Field Service Management Software

Housecall Pro Reviews in August 2026: User Ratings, Pros & Cons

Simplify your service operations with Housecall Pro

4.6

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Starts from $59 / month when yearly

Housecall Pro Reviews & Ratings

4.6

Excellent

Based on 344 ratings & 388 reviews

Are you using Housecall Pro?

Rating Distribution

Excellent

(318)

Very Good

(38)

Good

(13)

Poor

(4)

Terrible

(15)

Spotsaas Editor’s POV

Verify scheduling integration with your existing dispatch system before purchase. The product handles appointment booking, technician routing, and customer notifications (text/email reminders), but you'll need to confirm it connects to your current CRM or accounting software. Check whether the platform supports your service types—HVAC, plumbing, electrical, and ...Read more

Housecall Pro pros and cons

  • Streamlines scheduling and invoicing processes for businesses, enabling efficient operations.

  • User-friendly interface that simplifies the learning curve, benefiting both technicians and office staff.

  • Users may face challenges with advanced features and navigation without adequate training or support.

  • Limited integration options with third-party apps and services may restrict scalability and customization opportunities.

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Showing 311-320 out of 388

A

Anonymous

06/29/18

4 out of 5

Keep it simple

What do you like best? Ease of use and new payment speed of credit card payment. Advance notification alert to customer. What do you dislike? Not able to use inventory items to decrement. Recommendations to others considering the product Not only ease of use, but also great marketing tools built in! What business problems are you solving with the product? What benefits have you realized? Scheduling service professionals like carpet cleaners. Being able to flag bad customers.

A

Anonymous

06/26/18

4 out of 5

A wonderful paperless system

What do you like best? Works well and is truly built for today's service provider. It is truly a paperless system and up to speed with today's technology. I enjoy using the software and it's very easy to grasp and is kept in is framed in a rudimentary form. The software has a great mobile application along with its ease of use makes it a winner. What do you dislike? Simple procedures like questions take several minutes when a one minute conversation would do just fine. However, I don't ...

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A

Anonymous

06/15/18

3.5 out of 5

Great service but needs work

What do you like best? Excellent app for various appointments What do you dislike? Can be hard to use and not user friendly Recommendations to others considering the product Ger information before signing up What business problems are you solving with the product? What benefits have you realized? It keeps things more organized

A

Anonymous

05/15/18

5 out of 5

Accessability

What do you like best? I absolutely loved this system, I loved being able to color coordinate my staff and schedule and search clients. What do you dislike? I did not like how the system was slow. What business problems are you solving with the product? What benefits have you realized? Scheduling clients and sending marketing emaild

D

Donna

04/25/18

4 out of 5

Housecall Pro is a great program...

Housecall Pro is a great program. It has met the needs of our company, but because it is WEB based, we have found at approximately 15-20% of our jobs cannot be completed in the field due to spotty WiFi or internet coverage. All in all, we have managed.

LN

Leah Nieman

04/25/18

5 out of 5

HouseCall Pro is hands down the Best!

HouseCall Pro has been a lifesaver for our company. We love how intuitive it is. It was easy to set up our customers and price list. It's easy to make appointments and follow through to payment. We can even text and send a follow up email to ask customers for a review. Our customers love the appointment reminders. We hear over and over again how much they love receiving a text letting them know we are on our way to their home so they know exactly when to expect us. The team at HouseCall Pro ...

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CH

Chad H.

04/24/18

5 out of 5

I've been using HouseCall Pro for 2 Years

I've been using HouseCall Pro for about 2 years now. If you are in any home service industry and want to present the best possible image to your clients, you won't find a better program than HouseCall Pro. One of the best features of HCP is the staff and team. They strive to help MY business be more profitable and easier to run, every single day.

J

Joseph

04/24/18

4 out of 5

Gret Product easy to use and allows for…

Gret Product easy to use and allows for your company to grow and expand.

W

William

04/24/18

5 out of 5

Excellent app

Excellent app. Changed the way we ran our business. I just hope our competitors don't learn about it. ;)

G

Gerardo

04/24/18

5 out of 5

5 stars

5 stars: Excellent – no reservations, I would recommend this company to anyone.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].