Housecall Pro Reviews in June 2026: User Ratings, Pros & Cons

Easy to use

What do you like best? I enjoy the affordability of House Call What do you dislike? The lack of customization for Certain areas. What business problems are you solving with the product? What benefits have you realized? Our scheduling process and customer database is much more organized.

Good

What do you like best? Easy and fast. I am not computer savvy but I find it easy. What do you dislike? Nothing to improve - easy to use. Even if you are not computer savvy. What business problems are you solving with the product? What benefits have you realized? Online scheduling

Great software suite

What do you like best? easy to set up and use great customer service and priced well for a one person operation. I also like the postcard marketing What do you dislike? For a start up company the cost may be a little to much for the type of service you're getting. Especially since you could get the same service from other sites for free. What business problems are you solving with the product? What benefits have you realized? Ability to manage my clients’ appointments simply and seamlessly

Streamlines our business with easy functionality.

What do you like best? The ease of operation under one dashboard. What do you dislike? That it isn't integrated with bidding software. Recommendations to others considering the product Make sure you don't out-grow the functionality within 2 to 5 years otherwise consider another data management software. What business problems are you solving with the product? What benefits have you realized? Operations that are easy to maintain

This software will change your service business

What do you like best? Hands down, the customer service from the Housecall Pro team. Don't get me wrong, the software is great and has literally changed the way we do business (service plumbing, but the best part is that the Housecall Pro team has our back. When I have a question or see something I want to change, I can chat with someone on the team and get it figured out within minutes. My second favorite feature is automated communication. From text notifications to email reminders, ...

Great app with a few missing features

What do you like best? The app is extremely mobile friendly. The customer service team is great. What I like best is how easy it is to navigate and use. I can schedule a job in the mobile app in a matter of seconds. This app works better than all the others which I have tried. What do you dislike? The app is great but has a few missing features such as separate terms for estimates and invoices, the ability to label an estimate as a proposal/contract, set customer billing terms and due ...

Outstanding software program

What do you like best? I have you seen any software programs in my 50 years this is number one keep up the good work What do you dislike? I can't send invoices text . I would like to be able to copy on the invoice and pasted into the text it should be a great help I deal with a lot of out-of-town customers and they will not give me your email . Recommendations to others considering the product I tell everybody Housecall pro What business problems are you solving with the product? ...

Excellent Work Order Management System

What do you like best? I've been using HouseCall for quite some time now, and they have been adding many useful features to the platform. Providing the ability to have our customers add an application to find and book us quickly and easily is probably my favorite feature, however there are many more. Scheduling and dispatching the crews to a work order is easy and the mobile app for the crews to use to document their work orders is also very user friendly and quick. What do you dislike? ...

How can you run a service business without this tool?

What do you like best? Multi platforms Estimating to job to schedule Continuous updating Customer service What do you dislike? Would like to see multi day jobs show up in schedule for each day without having to build segments. Would like to tag photos Recommendations to others considering the product We looked at about a dozen options and really found Housecall support to be awesome and a great combination of features for the price. What business problems are you solving with the ...

Unhappy with HouseCall Pro customer service...

What do you like best? marketing and communication with customers prior and during the job. What do you dislike? I have been using this product for over a year now. This program is great for only one purpose, and that is for appointment only. Other than that, it is an awful program if you are currently using Quickbooks online. They are not compatible! If you are looking for customer support, forget about this company. They won't give you a straight answer. It is impossible to call them. I ...