Housecall Pro Reviews in August 2026: User Ratings, Pros & Cons

Best company to keep my schedules together

What do you like best? Love the app features, super easy to send invoices and to contact customers What do you dislike? Update the site because it could use some tlc . What business problems are you solving with the product? What benefits have you realized? A lot of people have a hard time getting a quote over the phone so it’s super simple doing it thru here .

Great software

What do you like best? It’s an all in one solution - including marketing What do you dislike? It doesn’t automatically connect to social media review sites Recommendations to others considering the product Great software What business problems are you solving with the product? What benefits have you realized? Easier communication

Love their system!

What do you like best? I like that all of the work to get customers is taken out and we get jobs that are in an area we set up. We also receive jobs in the wide range of areas we specialize in. What do you dislike? The way they would send emails showing us a preview of how they send job leads. Sometimes they would send a few a day. Recommendations to others considering the product If you're just looking for information about this company in comparison to others like it, don't give them ...

Housecall pro

What do you like best? I like the ease of use for employees and users in the field. It is simple, yet allows our company to be in contact with our customers. From the office perspective, we have reduced how many invoices we are sending the mail significantly. Our customers like receiving e-mails from us, including the invoices. The portal for payment is easy to use. There has been a significant increase in online payments through the portal. What do you dislike? The times on the schedule ...

Great product for small service businesses

What do you like best? There is a ton to like about Housecall Pro. We use almost all the features it has to offer. From on the way text messages to post card marketing. We have it set up to send out appointment confirmation emails and follow up emails. It make it super easy to see all open or unpaid invoices on 1 screen. You can configure custom reports with tags that you assign. There is just a lot to like about it. What do you dislike? Nothing really. They constantly update and upgrade ...

#1 in so many ways

What do you like best? The engineers and team at HCP really put a lot into their software. Every week we see new updates and changes with features added. There is no end to what gets added. The features are unbelievable. They have helped grow our business and our customers love use of technology with text message notifications and online bill pay. What do you dislike? There are features I would like to see added. Granted I have made a request. HCP is very open to feedback and write down ...

Great for any business

What do you like best? The real-time communication you can have with your customers. It is so easy to put invoices together and send them over to clients instantly. What do you dislike? There isn't really anything that I don't like about it. What business problems are you solving with the product? What benefits have you realized? Biggest benefit is the ease in creating, changing, and sending clients invoices.

So convienant

What do you like best? It's so easy to use!! Cuts my time in half putting in patients' info and makes my day so much easier! What do you dislike? Everything is spot on! Maybe less steps but not really a complaint What business problems are you solving with the product? What benefits have you realized? Like i said cuts time in half makes it simple!

Top Notch Platform

What do you like best? Ease of use and user interface are at the top of the list. What do you dislike? Limited ability to set up API's and expand the functionality for our scaling effort.But they are working on it. Recommendations to others considering the product Please open up API! What business problems are you solving with the product? What benefits have you realized? Quoting, Dispatching, Taking Payments

Grow your business by saving time

What do you like best? It automates a lot of task we used to do manually . Customer relationships ave improved and we are rescheduling over 90% of first time customers. What do you dislike? Service agreements charge our account $60 even if we only have one or two that pay $10. We would like to see entry level service agreements available that cost less. Recommendations to others considering the product Absolutely unless they are our competitors lol What business problems are you ...