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9.6

SpotScore

Housecall Pro - Field Service Management Software

Housecall Pro Reviews in August 2026: User Ratings, Pros & Cons

Simplify your service operations with Housecall Pro

4.6

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Starts from $59 / month when yearly

Housecall Pro Reviews & Ratings

4.6

Excellent

Based on 344 ratings & 388 reviews

Are you using Housecall Pro?

Rating Distribution

Excellent

(318)

Very Good

(38)

Good

(13)

Poor

(4)

Terrible

(15)

Spotsaas Editor’s POV

Verify scheduling integration with your existing dispatch system before purchase. The product handles appointment booking, technician routing, and customer notifications (text/email reminders), but you'll need to confirm it connects to your current CRM or accounting software. Check whether the platform supports your service types—HVAC, plumbing, electrical, and ...Read more

Housecall Pro pros and cons

  • Streamlines scheduling and invoicing processes for businesses, enabling efficient operations.

  • User-friendly interface that simplifies the learning curve, benefiting both technicians and office staff.

  • Users may face challenges with advanced features and navigation without adequate training or support.

  • Limited integration options with third-party apps and services may restrict scalability and customization opportunities.

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Showing 161-170 out of 388

DR

David Rich

12/10/21

5 out of 5

Love the App

Love the App! It helps streamline dispatch and makes for easy instant payment from customers after a job is completed. As a licensed electrical contractor I highly recommend HouseCall pro to any service pro looking to grow their business into a highly efficient, competitive and proper company.

KB

Kristen Brown

12/10/21

2 out of 5

TERRIBLE MARKETING PROGRAM

This rating is NOT based on my customer service experience. Rather, it is in reference to the lack of marketing tools currently offered on Housecall Pro. We have to use a third-party to send our monthly mailers & 6 month reminders due to the fact that Housecall Pro does not have a system in which it can send these for our customers automatically. We left Service Monster in Jan, 2021 and came to Housecall Pro, but I can tell you this, Service Monster's marketing programs far exceed Housecall ...

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DB

David Baratta

12/09/21

2 out of 5

Hasn't improved software issues

Hasn't improved software issues. Example sales tax changes constantly . Call me for more examples

NC

Nickole Curci

12/08/21

5 out of 5

Highly recommend HCP

Very user friendly and keeps your business organized. Very pleased with Housecall Pro.

OK

Oxana Klimova

12/08/21

5 out of 5

I love work with HCP

I love work with HCP. I just have started and there are many defining variables on how to get help and they all work in different ways. The only thing that needs help is that in some videos the interface program lags behind.

PM

Pipe Master LLC

12/06/21

5 out of 5

We started our business 3 years ago

We started our business 3 years ago, and Housecall Pro has been great. It is easy to use and very helpful.

LP

Lonnie Preston Sanders

11/30/21

1 out of 5

customer service sucks

customer service sucks - long wait times - ineffective resolutions - good luck -

LT

Lori Thornhill

11/23/21

5 out of 5

Great software

Great software

JH

James Haynes

11/23/21

5 out of 5

Been with HCP for a long time the…

Been with HCP for a long time the platform is always evolving with great new features and customer service has always been great

DH

Dwayne Henry

11/20/21

5 out of 5

My business runs on HCP for the last 5…

My business runs on HCP for the last 5 years. Customers service is excellent. The software keeps getting better

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].