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9.2

SpotScore

Hotspot Shield - VPN Software

Hotspot Shield Reviews in September 2026: User Ratings, Pros & Cons

Securely access the internet without limitations.

4.7

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Starts from $7.99 / Month when Billed Yearly, also offers free forever plan

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Hotspot Shield Reviews & Ratings

4.7

Excellent

Based on 458 ratings & 489 reviews

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Rating Distribution

Excellent

(427)

Very Good

(37)

Good

(6)

Poor

(2)

Terrible

(17)

Spotsaas Editor’s POV

Hotspot Shield VPN consistently proves itself as a reliable and user-friendly service, offering fast, stable connections and a seamless experience across multiple devices. Its ability to unblock websites and provide uninterrupted streaming services has made it a favorite for many users, especially frequent travelers and streaming enthusiasts. The app’s intuitive ...Read more

Hotspot Shield pros and cons

  • Connections are fast, stable, and reliable.

  • Interface is simple enough for any user to navigate.

  • Customer support responds quickly and resolves issues effectively.

  • Works in countries that block other VPNs.

  • Occasional connectivity issues, including difficulty connecting or unexpected disconnections.

  • Limited support for Linux users with complaints about the app experience on that platform.

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Showing 121-130 out of 489

J

Jorge

11/06/22

5 out of 5

Excellent support.

The problem I had was solved in a few steps.

RB

Reg Barrett

11/04/22

5 out of 5

Chat service fast

I had an issue with hotspot not working on my fire stick and went on chat. Was quickly given a new url to download the latest version and in a few minutes all was well again.

PP

P PERATA

10/27/22

5 out of 5

Very responsible and very professional…

Very responsible and very professional with results! Have been a client 2012 and they are great! Patricia

T

Tony

10/27/22

5 out of 5

Immediate solution to login issues made…

Immediate solution to login issues made for a pleasant experience

KE

Kal El

10/19/22

5 out of 5

Wilson C of Hotspot Shield solved my…

Wilson C of Hotspot Shield solved my problem in a fast and efficient way Thanks Wilson, I appreciate your help

A

Amru

10/13/22

5 out of 5

Quick and reliable support

I've been using Hotspotshield for close to a decade now, yes the service is great and I have at least used it from over 15 different countries across 4 different continents and the very few times I had issues is where their added value comes through. Quick and reliable support. A recent experience was with an unsupported router and tech support was on point.

BH

Billy Herndon

10/07/22

5 out of 5

I asked the Support what the charge…

I asked the Support what the charge might be for this service. They responded almost immediately that it's included with my Dashlane account, so, no charge.

B

Bob

10/07/22

5 out of 5

Refund experience

I had a wonderful experience when I asked for a refund. They fulfill their promise of having 45 days to get your money back

OA

Osama Ali

09/28/22

5 out of 5

Hotspot Shield support is extremely…

Hotspot Shield support is extremely high support great people in great company

D

Dan

09/27/22

5 out of 5

Tech support was straight forward and fixed the issue.

Tech support was straight forward and help me salve the problem quickly. Thank you for your service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].