Hotjar Reviews in July 2025: User Ratings, Pros & Cons

Track every detail of UX

What do you like best? I love that you can see a video recording of people's mouse movements on your website. Since the eyes follow the mouse you can ascertain how the UX is on your page -- what people are seeing and what they're missing. What do you dislike? The platform is a little confusing and it's sometimes hard to understand what recording I'm reviewing. I would like things to be laid out in a clearer and more organized manner. Things seem a little jumbled. What business ...

Track every detail of UX

What do you like best? I love that you can see a video recording of people's mouse movements on your website. Since the eyes follow the mouse you can ascertain how the UX is on your page -- what people are seeing and what they're missing. What do you dislike? The platform is a little confusing and it's sometimes hard to understand what recording I'm reviewing. I would like things to be laid out in a clearer and more organized manner. Things seem a little jumbled. What problems ...

Simple and Easy To Use

What do you like best? It's great at creating heatmaps to track visitors to your site and see where they're navigating and interacting with your site What do you dislike? The user interface can take a little bit of getting used to Recommendations to others considering the product: It's great to accomplish almost everything that you'll need for your heatmap needs. It's pretty fast and non invasive with the website. We didn't see any noticeable decrease in sitespeed once it was ...

Simple and Easy To Use

What do you like best? It's great at creating heatmaps to track visitors to your site and see where they're navigating and interacting with your site What do you dislike? The user interface can take a little bit of getting used to Recommendations to others considering the product It's great to accomplish almost everything that you'll need for your heatmap needs. It's pretty fast and non invasive with the website. We didn't see any noticeable decrease in sitespeed once it was ...

Very easy to implement

What do you like best? It's simple to use and to implement within you web environment. You can start getting results very quickly . What do you dislike? There isn't much to dislike. You do have to know she coding. What problems are you solving with the product? What benefits have you realized? It allows us to track our users experience in specific pages and improve their experiences from week to week.

Very easy to implement

What do you like best? It's simple to use and to implement within you web environment. You can start getting results very quickly . What do you dislike? There isn't much to dislike. You do have to know she coding. What business problems are you solving with the product? What benefits have you realized? It allows us to track our users experience in specific pages and improve their experiences from week to week.

Solid analytics for conversion copywriting

What do you like best? HotJar does a little bit of everything: Heatmaps, recorded user sessions, form records... it's really valuable in determining how people are behaving on site and pinpointing issues I can help my clients fix. While I've used several competitors in the space, HotJar is the tool I keep coming back to on account of their diverse offering and fair price point. What do you dislike? CSS configuration can get mucky, and the inability to easily leave notes on videos on ...

Solid analytics for conversion copywriting

What do you like best? HotJar does a little bit of everything: Heatmaps, recorded user sessions, form records... it's really valuable in determining how people are behaving on site and pinpointing issues I can help my clients fix. While I've used several competitors in the space, HotJar is the tool I keep coming back to on account of their diverse offering and fair price point. What do you dislike? CSS configuration can get mucky, and the inability to easily leave notes on videos ...

Unique Website and Blog Insights

What do you like best? You can easily get the reader's or visitor's perspective as they view your site. With Hotjar, you are put in the shoes of your visitors and you can easily see how they behave and interact with your content. There are also other interesting functionalities such as Funnels which allow you to see which stage in the conversion funnel are your visitors lost. Now, you can also analyze forms to see which parts of the form do they give up. What do you dislike? There are ...

Unique Website and Blog Insights

What do you like best? You can easily get the reader's or visitor's perspective as they view your site. With Hotjar, you are put in the shoes of your visitors and you can easily see how they behave and interact with your content. There are also other interesting functionalities such as Funnels which allow you to see which stage in the conversion funnel are your visitors lost. Now, you can also analyze forms to see which parts of the form do they give up. What do you dislike? There ...