8.7
Spot Score
Streamline your hotel operations and boost team morale.
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Hotel SuperHero offers custom pricing plan
The Hotel Superhero software has received glowing reviews for its user-friendly interface and efficient property management capabilities. Customers appreciate its ease of use, with many describing it as a valuable tool for managing day-to-day hotel operations and room inventory. Users also commend the responsive customer service and overall positive experience ...Read more
Easy to learn and use, suitable for non-developers and individual property owners.
Helps in managing daily operations and inventory efficiently.
Accessible from various devices like laptop, tablet, and smartphone.
Continuous improvement and updates enhance user experience over time.
Lack of timely support, especially on weekends, causing delays in issue resolution.
Missing some advanced functionalities compared to competitors, limiting options for customization and expansion.
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MR
Mels Reservations
02/13/22
Cashier Detailed Report shows blank.No support during Weekend
Cashier Detailed Report shows blank but we have received cash from guests for the past 2 days. 3 days up issue still not resolved in SuperHero Software. Cashier Detailed Report still showing blank Problem is Hotel Super Hero software has no support staff working on Saturday & Sunday and Hoteliers are left helpless during the weekend waiting for Hotel Super Hero software support staff to return on Monday to resolve the issue
