Hostaway Reviews in June 2026: User Ratings, Pros & Cons

"Good product with prompt and helpful support"

What do you like best about Hostaway? The support team is always quick to respond to requests. Rates / availability connections function well. What do you dislike about Hostaway? Some load time/crashing/stability issues arise when connecting numerous properties. Export functions are not super robust but serve as a good starting point for creating new listings on a given platform. What problems is Hostaway solving and how is that benefiting you? Hostaway helps us to connect calendars for ...

Prompt and helpful support

Support team does a great job of promptly and helpfully responding to email inquiries - a recent calendar mishap with Booking.com was fixed with relative ease and speed.

Amanda did a fantastic job helping me…

Amanda did a fantastic job helping me with seasonal rules and setting up new listings. She also spent extra time walking me through how to update the financial reporting module. Great experience!

"Paul has been fantastic every step of the way, I literally could not have done the setup without him"

What do you like best about Hostaway? Integrating with my other booking platforms has been a real help! What do you dislike about Hostaway? Nothing, all good so far so nothing to dislike What problems is Hostaway solving and how is that benefiting you? Integrating my other booking engines. Automating tasks

"Robust, Scalable, Reliable"

What do you like best about Hostaway? Our team has been very happy with Hostaway. It’s very user friendly and reliable. We came from a different PMS that always had bugs that we were having to report and that has not been the case with Hostaway. It has a robust set of tools and they are constantly releasing new ones. They regularly take feedback from us as to what features would serve our team. What do you dislike about Hostaway? There are honestly no dislikes to report! What problems is ...

Robust, Scalable, Reliable

Our team has been very happy with Hostaway. It’s very user friendly and reliable. We came from a different PMS that always had bugs that we were having to report and that has not been the case with Hostaway. It has a robust set of tools and they are constantly releasing new ones. They regularly take feedback from us as to what features would serve our team. I was with Hostaway in early 2019 and honestly wasn’t super impressed. I left for about a year and a half to try a competitor. I ...

We are loving it!

We recently changed to hostaway and we are loving it!It has so many great features that make our work easier.

"Exceptional Customer Service"

What do you like best about Hostaway? What I like most is the personal and patient customer service. As a beginning user of the software, Uvindu made it so easy to understand and walked me through every step explaining anything I needed to know to manage our properties. Without Uvindu, I may not have made it. It is very user friendly but he had extensive knowledge in every aspect of the program. Highly recommended! Ask for Uvindu(: What do you dislike about Hostaway? Integrating VRBO takes ...

"Friendly and simple onboarding"

What do you like best about Hostaway? The review section is fantastic. The majority of the software is highly self-explanatory and easy to use. What do you dislike about Hostaway? The phone app could do with updating as it's a little dated and not as slick as it could be. What problems is Hostaway solving and how is that benefiting you? Much more economical and easier to manage everything under one system

Paul was helpful and quick with an…

Paul was helpful and quick with an issue I had. Thank you!