Hostaway Reviews in June 2026: User Ratings, Pros & Cons

Best PMS- Great onboard with Shabeeb

I really want to thanks a lot our Hostaway’s agent Shabeeb, he gave an excellent on boarding to us and was very nice to all our doubts! He still always here when we need him. Is big difference with my last PMS ! Happy to switch to Hostaway, I highly recommend!

Hostaway is a great platform

Hostaway is a great platform! It has facilitated the way we manage our vacation rentals. We are able to ensure our cleaners are leaving the home in great condition through the task tab, our handyman are always aware of any issues that need immediate attention and our team is able to easily see all of our bookings in one place.

"The best channel manager, constantly improving"

What do you like best about Hostaway? Simple to use but powerful enough to fulfill our main requirements. We find that we pretty much use every single feature in the software, we can see the attention to the detail that makes it user friendly and feature rich while still streamlined to what is needed. The support has been exceptional. The onboarding went very well, we were given as much time and attention as we needed and after that support as been always very quick to answer and ...

Host Away on boarding call

Very helpful.

Great customer service

Whenever i needed help , they were there to help. Very fast and very efficient

I'm a new user to Hostaway

I'm a new user to Hostaway. I enjoyed the onboarding feature where I spent almost 3 hours with live onboarding and training. Great job!

Fast response

Fast response with representative in chat

My experience with a member of the…

My experience with a member of the Hostaway team was brilliant. He was friendly but professional. He was understanding and attentive, and sorted out my query really quickly. Would highly recommend Hostaway.

Akeeshan Sarvananthan was super…

Akeeshan Sarvananthan was super knowledgable and guided us very effectively and thoroughly through the set up during todays call.

"Good product with prompt and helpful support"

What do you like best about Hostaway? The support team is always quick to respond to requests. Rates / availability connections function well. What do you dislike about Hostaway? Some load time/crashing/stability issues arise when connecting numerous properties. Export functions are not super robust but serve as a good starting point for creating new listings on a given platform. What problems is Hostaway solving and how is that benefiting you? Hostaway helps us to connect calendars for ...