Hostaway Reviews in June 2026: User Ratings, Pros & Cons

Hostaway and their team are awesome!

Hostaway and their team are awesome! Celeste was so helpful and knows the software so well! She created a great onboarding experience. The software itself is really wonderful and has helped us so much! Great features and they really love getting feedback on how they can continue to improve!

Attentive, Reliable & Fast!

Hostaway's Customer Support team is always attentive to any issues that we ask them for to assist. They're reliable and quick, so always a big THANKS!

Attentive, Reliable & Fast!

Hostaway's Customer Support team is always attentive to any issues that we ask them for to assist. They're reliable and quick, so always a big THANKS!

Awesome experience

Awesome experience, its been a pleasure to work with the team. Always available to help and answer all questions I may have. Thank you so much to everyone involved.

Awesome experience

Awesome experience, its been a pleasure to work with the team. Always available to help and answer all questions I may have. Thank you so much to everyone involved.

"Awesome customer experience"

What do you like best about Hostaway? Customer support representative (Abeshek) experience in solving issues Intregration opportunities What do you dislike about Hostaway? Customer support service is not available 7 days a week Recommendations to others considering Hostaway: Easy use + integrations What problems is Hostaway solving and how is that benefiting you? Calendar sync, payment integration, OTA integration, automations, customer experience integration (monitoring systems)

"Hostaway is one of the best PMS platforms out there. Easy to use and their support is outstanding."

What do you like best about Hostaway? Easy to use and set dynamic pricing, Integration with various channels is a breeze. The best part of all is the Outstanding support and onboarding process. What do you dislike about Hostaway? Nothing. I love Hostaway. If I have to pick something, it would be the website builder, but I know this is in the works and will be released soon. Recommendations to others considering Hostaway: You will get the best experience with Hostaway. My support rep and ...

"Hostaway is one of the best PMS platforms out there. Easy to use and their support is outstanding."

What do you like best about Hostaway? Easy to use and set dynamic pricing, Integration with various channels is a breeze. The best part of all is the Outstanding support and onboarding process. What do you dislike about Hostaway? Nothing. I love Hostaway. If I have to pick something, it would be the website builder, but I know this is in the works and will be released soon. Recommendations to others considering Hostaway: You will get the best experience with Hostaway. My support rep and ...

"Paul is extremely helpful and knowledgable"

What do you like best about Hostaway? My onboarding calls have been very helpful. Paul always asks what i want to focus on on the next call so we have a clear learning journey for the platform. What do you dislike about Hostaway? Manual invoicing is quite complicated. You have to create save as a PDF and send. There is no automatic way to send and the invoices don't look great. What problems is Hostaway solving and how is that benefiting you? Hostaway really helps to automate messages, ...

"Paul is extremely helpful and knowledgable"

What do you like best about Hostaway? My onboarding calls have been very helpful. Paul always asks what i want to focus on on the next call so we have a clear learning journey for the platform. What do you dislike about Hostaway? Manual invoicing is quite complicated. You have to create save as a PDF and send. There is no automatic way to send and the invoices don't look great. What problems is Hostaway solving and how is that benefiting you? Hostaway really helps to automate messages, ...